Support
We’re here to help. Choose from one of the following options so we can get you the support you need.
Organizations
Connect with our team! Use Genny, our self-service tool, for immediate answers to a wide range of questions. At any point, you can connect with a member of our team — simply tell Genny you’d like to speak with someone.
Support Hours: Mon-Fri (7a-5p PT)
Congregants
and Parishioners
Manage your donor account with ease. Search our articles for immediate answers to common questions. If you require further assistance, please contact your church or non-profit directly; they are equipped to provide the support you need.
Training
Courses
Ready to become a pro? Explore Pushpay University for free, on-demand courses designed to help you master our platform. From specific use cases to advanced features, dive deep into the tools that matter most to your mission.
