Frequently Asked Questions

Remove Group helps individuals and companies manage, repair, strengthen and protect their digital reputation. We are specialists in removing negative content, deindexing results and strategic depositioning in search engines and AI reputation.

Removing content means withdrawing it directly from the web or search engine, making it disappear completely. Deindexing means hiding the link from search results, although the content continues to exist on the original page. Remove Group analyzes each case to determine which option is most effective based on the nature of the content, country, search engine and applicable legislation (such as the right to be forgotten in the EU).

Removal of results can be requested when they violate privacy rights, contain outdated, false or decontextualized information, or affect personal or corporate honor and reputation. It is also possible to act against defamation, fulfilled court rulings, impersonation or personal data leaks. Remove Group studies each case individually to apply the most appropriate approach before Google, Bing or other search engines.

The time depends on the nature of the content and the platform where it is published. In cases of legal removal or deindexing before Google, the process can take between 24 hours and 45 days. The average is between 2 and 8 weeks.

Before acting, we perform an exhaustive digital audit with our monitoring platform, analyzing which results affect your image, their visibility level, domain authority and content legality. From that diagnosis, we define a personalized action plan.

It is possible to act on a wide variety of sources: news in digital media, blogs, forums, social networks, negative reviews, old sentences or official documents. Each type of content requires a different approach: legal, technical or reputational. Remove Group evaluates the most effective route for each case and directly manages requests with the corresponding platforms.

All our services have a success guarantee. Before starting the service, an agreement will be signed specifying the contents we commit to delete, deindex or displace. The time to achieve it and the percentage guarantee will be detailed in the agreement for greater transparency. We work with a money-back guarantee: we return the proportional part of any unfulfilled objective.

Proprietary, patented, scalable, very powerful technology with a SaaS subscription model.

We work with more than 150 authoritative media globally that generate public trust, being international/regional/local in nature. The project manager will validate together with the client from a list of media in which one or ones to publish. Publications and media selection will always be validated in advance with the client.

Yes, we will create strategic and positive content to publish and position in authoritative international/local/regional media to highlight your trajectory, achievements, awards, strategic positioning or simply neutral content — all based on the reality of the person or company.

Yes, our platform works and has impact in whichever country you need.

Yes. The removal or deindexing of information is covered by current legislation, especially the General Data Protection Regulation (GDPR) and the right to be forgotten recognized by the EU Court of Justice. Remove Group works in accordance with European and international regulations, ensuring that every process is carried out in an ethical, legal and documented manner.

Once the contracted link is removed, it will not reappear in search results. This service will act strictly and solely on the link specified by the client in the proposal. In the unlikely event the contracted link reappears due to a search engine or media error, we would make a second free complaint.

For content deindexing, work is done through a request to Google in all extensions of the European Union. In the rest of the world there are exceptions, depending on the nature of the content, where removal and deindexing is viable — for example, content related to minors and other inappropriate content.

We guarantee a transparent and professional evaluation before initiating any management. Our clients receive progress reports and verifiable results. In strategies we measure the evolution of visibility and reputational impact using analytical tracking tools.

Remove Group has its own proprietary technology. We don't just remove negative information: we reconstruct your digital presence with data-driven strategies, authoritative media and artificial intelligence technology. Our approach is ethical, effective, personalized and completely confidential.

Yes. We work with individual clients, professionals, brands and corporations in more than 20 countries. We operate 100% online, which allows us to manage international reputation cases and adapt to the removal policies of each search engine or jurisdiction. We have global reach.

Confidentiality is absolute. All cases are managed under confidentiality agreements (NDA) and in accordance with GDPR. We do not share information with third parties and use secure channels for the exchange of data and documentation.

We use our own proprietary technology. We monitor Google, ChatGPT and Gemini to evaluate the visibility of content and its impact on your image and reputation. Since we offer it with a guarantee, we use an independent third party to provide positions impartially.

Depositioning is a tactic that displaces content in search engines like Google to reduce its visibility and neutralize it. It involves pushing negative content to the second or third page of search engines where traffic and visibility are virtually zero. Remove Group achieves this through an ethical methodology that works by boosting other positive or neutral content upward. These contents — news or blogs, old or new — are promoted. We generate high-quality content in digital media, professional profiles, blogs or news portals.

Reputational linkbuilding consists of building links from authoritative sites to positive content about you or your brand. This improves your search engine positioning and reinforces the public perception of trustworthiness. Remove Group designs safe and personalized campaigns, avoiding penalizable practices.

When direct removal is not viable, we apply deindexing or depositioning strategies. This allows us to drastically reduce its visibility and focus public attention on truthful and positive information. In all cases, we propose the most effective and transparent solution. Request a free consultation of your case without obligation.

Success can have the objective of displacing, depositioning or boosting content. Success is measured by the position and visibility of this content. For example, if you want to displace content, success would be depositioning that content from the first page of Google or the top 10 positions. If you want to remove a controversial AI response, success is when the visibility of the controversial topic in the response is zero or not mentioned. We measure results so you can follow the evolution 24/7 in your control dashboard.

Yes. You have 24/7 access to a control panel. We offer periodic reports and tracking dashboards where you can see the evolution of your case, the actions taken and the impact on search results. Communication with your reputation manager is continuous throughout the process.

Every case is unique. Some projects are achieved in two months and others take 10. It depends on what you want to achieve and the resources. In any case, from the first month you see fluctuations, content indexing and movement.

The right to be forgotten is the legal basis of many of our actions. Remove Group processes removal requests before Google and other search engines invoking this right when the published information is outdated, irrelevant or harmful to the affected person or company.

AI-based search engines — like ChatGPT, Perplexity or Gemini — don't just show links, but interpretations and summaries. This means that a bad reputation can be amplified if the models learn from negative information. That is why it is essential to optimize your presence in verified and up-to-date sources.

Yes. We work with Generative Engine Optimization (GEO) techniques to ensure that AI models find, understand and prioritize truthful content about you or your brand. This improves your visibility in generated responses and avoids biased interpretations.

GEO is the evolution of traditional SEO, focused on how large language models (LLMs) select and cite information. Remove Group optimizes your mentions and content so that they are reliable and citable sources for AI, increasing your digital authority.

Because they prioritize reliable, consistent and actively present sources. Brands with coherent digital footprints, good reviews and media coverage are interpreted as more "truthful". Remove Group works precisely on strengthening that authority footprint.

Through the creation and distribution of high-quality content in relevant media, optimization of professional profiles and reputational linkbuilding strategies. All this reinforces your E-E-A-T (Experience, Expertise, Authority and Trust), key to search engine ranking and AI perception.

Remove Group was founded in Spain but has international reach and works 100% online. You can contact us through the web form or by email to receive personalized and confidential attention from any country.

Our software and methodology always acts positively. Boosting positive and neutral content, such as news, whether old or new. In this way we displace harmful content out of the visible zone in record time.

The online reputation service to displace content can be complex and every case is different. We have projects from €450/month to very large projects.

Timelines can vary depending on the type of service: from 72 hours (removal cases) to 6/12 months (depositioning).

Removal and deindexing requests to search engines, media and data protection agencies cost from €100 to €500 per link depending on the case.

The Transforma service includes writing and publishing texts in media if necessary. Additionally, our proprietary technology allows repositioning old content to give it more visibility.