Frequently Asked Questions
Straight answers for NH & MA homeowners planning tile installation.
Do you provide free estimates?
Yes, every quote and estimate we provide is completely free and comes with zero obligation.
Can you come in person to give me an estimate?
For speed and convenience, we offer free remote consultations. We review your project details and provide a clear, accurate quote quickly, without the need for an on-site visit that disrupts your day.
What information do you need to provide a quote?
- Photos of the project area
- Images or links to your chosen tile
- Desired pattern (if known)
- Approximate square footage or room dimensions
Submit everything easily through our quick quote request form.
Does SAVU LLC provide materials?
We provide all tools and expert labor, while you purchase the tile and materials. This approach gives you full design control and budget flexibility. We’re happy to guide you on what and where to buy.
What materials do I need for my backsplash installation?
You will need to purchase:
- Tile (buy 10% extra for cuts)
- Thinset (adhesive)
- Grout
- Caulk
- Sealer (for natural stone tile)
How much does it cost to install a backsplash?
Cost depends on:
- Square footage of the area
- Tile type and size
- Complexity of the design
- Whether old tile needs removal
Get a detailed breakdown on our backsplash cost guide.
What types of tile do you install?
We are experienced with a wide variety for floors, walls, backsplashes, and showers, including:
- Ceramic & Porcelain
- Natural Stone: Marble, Slate
- Glass & Mosaic
What payment methods do you accept?
We offer flexible payment options for your convenience:
- Check
- Cash
- Venmo
- Zelle
Do you take credit cards?
Yes. You can securely pay with a credit card through our Venmo payment option.
Do you offer installation of heated flooring systems?
Yes, we install electric heated flooring systems beneath tile. Please note: a licensed electrician is required to wire the system after we install the heating mats.
What is your typical process for working with a new customer?
Our streamlined process ensures a smooth project:
- Consultation & Free Quote
- Schedule & Secure with a deposit
- Expert Installation by our crew
- Final Walkthrough for your satisfaction
How can I get on your schedule?
To secure your installation date, we require a deposit upon approval of your quote. Your spot on our calendar is confirmed once the deposit is received.
Do you offer a warranty on your tile installation?
Yes, we provide a 5-year labor warranty on our installations from the project completion date. This covers workmanship under normal use, excluding material defects, accidents, or normal wear and tear.
Are you licensed and insured?
Yes. SAVU LLC is fully licensed and insured, protecting your home and providing you with professional peace of mind.
