Platform updates

In your order form settings, you can now customize the names of payment methods to make them more customer-friendly or add brief explanations. For instance, instead of "WayForPay," you can use "Online payment with no fees." This helps improve the checkout experience and increases the success rate of payments.

In the "Pricing Plans" tab → "Course Access," you can now enable assignment chats with instructors, as well as the option to send voice messages within these chats. This adds extra value to the advanced pricing plans and allows you to monetize additional instructor support.

In the "Assignment answers" section, you can now quickly view students' assignments awaiting review, and easily find what you need using filters and search. You can check the latest version of each student submission, accept and score, reset progress, or return them for revision, all while discussing details with the student via text or voice messages.

You can now create multiple invitation links for the same Telegram group or channel and use them in the “Join or request to join a Telegram group or channel” trigger. This lets you launch personalized automation flows based on where each subscriber came from.

In the "Order delivery" section of your online store settings, you can now add a custom text, such as "Shipping charges based on carrier rates," which will be displayed instead of the delivery cost. This option helps you show the correct order total and avoid misunderstandings with customers.

When mapping file columns to CRM fields during contact import, you can now use a search bar in the dropdown list. Start typing a field name to filter the list, quickly find the right field, even in large datasets, and minimize the risk of import errors.

Using the new “CRM Product” message type, you can now display product cards in chatbots with the product name, image, and price. You can also accept recurring subscription payments for digital products via WayForPay and track subscription status using the “Product subscription” filter condition.

When creating or editing triggers, you can now use an animated preview to see how a trigger works from the subscriber’s perspective. This helps you better understand trigger behavior, avoid configuration errors, and save time on testing.

Connect Google Analytics or Meta Pixel in your website settings to automatically send product view and add-to-cart events. Use these data points to track your sales funnel performance more accurately and optimize your advertising campaigns.

When inviting students from other courses, you can now filter them by Paid or Unpaid status. For instance, you can invite paying students to a private VIP course and offer unpaid students a program where they can continue learning after a free course.

You can now create promotional Viber messages with text, an image, and a button directly in the Viber element settings. This makes it easier to build flexible omnichannel flows and improve conversions. Contacts with a phone number will receive your message once it’s approved by moderation.

You can now enable web search in the AI Agent settings to let Gemini models look up information online if the available data isn’t enough to respond. Search queries are charged separately from tokens. The first 5,000 queries each month are free, with a fee of $14 per 1,000 queries after that.

You can now use AI to create and edit text in deal, contact, and task cards, as well as in the "Inbox" section. Enter your prompt, set the preferred tone, and choose an action, such as simplifying, summarizing, shortening the text, among others. Save frequently used prompts in a shared library to standardize communication and boost your team’s productivity.

Track the performance and conversions of your live chat in real time, with no developer involvement. Browser events from the live chat widget are now automatically added to the dataLayer. You can easily configure tracking in Google Tag Manager using Custom Event triggers and send these events to your Google Analytics 4 reports.

With the "Video" widget, you can now upload MP4 or WEBM video files to your website. You can also customize your video’s preview, placement, and width. This way, you can share unique video content, keep your files organized, and maintain a consistent look on your website.

Add your Google Analytics API key or Facebook Pixel in your online store settings and enable goal tracking after a successful payment in your order form. SendPulse will then send purchase data to your analytics tools, including the order value, currency, product names, and device details, letting you target ads to users who are most likely to convert.

In our pop-up builder, you can now set the size and position of your images so they extend beyond the pop-up edges without getting cropped. This expands your design options, allows you to create more expressive visuals, and makes pop-ups more noticeable on the page.

You can now build and edit your automation flows easily and quickly on tablets and smartphones. Add blocks, move them around, connect elements, and configure all necessary settings right from your touch screen.

In your website settings → “Online store,” you can enable automated redirection of customers to the cart immediately after adding a product. This streamlines the checkout process, reduces drop-offs, and helps boost conversions.

The Carousel message allows you to add up to five cards, each featuring an image, headline, and button. This format makes your content more engaging and helps improve conversion rates. The Survey message is a great way to collect feedback. Users can select one of five options, and only the first response is recorded in the analytics to ensure accurate data.

For multilingual pop-ups, you can now set up the display language based on a parameter in your page link. For instance, add ?country=en as a parameter to your link and show your pop-up in English for visitors who land on your website through that link. This creates a smoother user experience and drives conversion rates.

You can now choose which team members will be listed in the “Instructors” field of your course completion certificates, including all instructors, only those assigned to a group or student, or selected team members. This improves personalization, helping you create more polished, professional certificates.

Our new “Until form is submitted” pop-up display condition keeps your pop-up visible until the user takes the target action, like submitting a form, clicking a button, launching a game, and more. This will help you boost sign-ups and convert more leads.

Messages sent through the API or as part of your chatbot campaign are now marked with dedicated labels, making it easier to monitor communication and track integrations. Clicking the campaign label takes you directly to its detailed report, so you can evaluate its performance instantly.

You can now see all system emails sent to a student in the “Emails” tab, including their type, delivery status, date sent, and sender email address. Browse emails chronologically or filter them by course to avoid confusion and stay on top of student communication.

You can now set up separate display conditions for pop-ups on your website's desktop and mobile versions. This allows you to tailor your pop-ups to user behavior across devices, ensure a seamless user experience, and enhance pop-up efficiency.

Create your chatbot flows without extra clicks. Drag the exit point from the current element to an empty area, or right-click and select your next element from the list — it will be added and connected automatically.

In your chatbot and AI Agent settings, you can now connect Gemini 3 Pro or Gemini 3 Flash using your API key from Google AI Studio to enhance your chatbot’s intelligence. Choose Gemini 3 Pro for advanced, long-form conversations that require high reasoning accuracy, and Gemini 3 Flash for quick replies and more cost-efficient requests.

In the “Deals” section, you can now merge up to five duplicate deals with the same currency manually. To do this, select your duplicates, a primary deal, and the fields you want to keep. Merges run in the background and are recorded in the “Duplicate merge history” tab. This lets you keep your pipeline clean and sales data complete and well-structured.

GPT-5.2 offers MCP server integration, web and file search, and reasoning settings, while Claude Opus 4.5 supports MCP servers and web search. Select the model that aligns with your chatbot’s goals and requirements and streamline your automated interactions with subscribers.