plans

Features

plans

plans

Want to add a team member to your
support email? Same inbox, team features.

Support teams at startups use Canary to handle 2x the volume at 20% the cost of
the bulky competitors. Don't pay for tools you don't need.
Get started free

14-day trial, no CC

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Backed by Sequoia. Canary is used by individuals & teams at:

Intercom costs $9,600/year + $0.99
for every AI chat.

Canary handles 73% of questions with no per-resolution fees. Your team sees who's handling what. All for $1,200/year for a 5 person team*.

*Business plan at $20/user/month

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Collaboration

Collaboration

Collaboration

Collaboration

No more "Did anyone reply to this?"

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See who's handling what

Assign emails to team members. See status at a glance. No more duplicate replies or dropped conversations.

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Tag, organize, find anything

Auto-tag by issue type. Merge duplicate threads. Search actually works—find old conversations in seconds.

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One inbox, whole team

Your entire team sees the same emails. Support, sales, whoever needs access. Everyone stays in sync.

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Coordination

Coordination

Coordination

Coordination

Ok, 100 emails just landed. Now what?

Your team doesn't panic. AI routes everything automatically. Everyone responds with templates that already work. Crisis over.
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AI routes them instantly

Billing questions → Tim from finance. Bug reports → Ann from engineering. VIP requests → you. Everyone knows exactly what landed in their inbox.

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Your team uses proven templates

Save your best replies once. Reuse them whenever you need. Personalize in seconds. Everyone sounds consistent, nobody sounds robotic.

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Automation

Automation

Automation

Automation

Your team answers the same 5 questions 200 times a week.

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AI answers repetitive questions automatically

Password resets, order status, basic FAQs—AI handles them instantly. Your team never sees them. Feed it your help docs once, it learns your answers.

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Follow-ups happen while you sleep

No reminder needed 3 days later. AI sends it automatically. Customer hasn't responded in a week? Another nudge. Your team focuses on complex issues.

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See what's actually breaking

Live view of top issues hitting your inbox. Response rates by team members. What's getting escalated. No dashboards to check—just the answers you need.

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Uncover the rest...

Gmail

Microsoft 365

IMAP

Multiple organizations

Multilingual

Merge tickets

Signatures

Universal Links

HIPAA

GDPR

Search

Filters

CSAT

Use cases

Use cases

Use cases

Use cases

Handle the work that matters most

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Handling refund and return requests

Every refund email gets an owner in seconds—nothing waits in limbo. Approved refunds auto-tag for finance. No more 'who's handling this?' moments.

Auto-assign | Approval tags | Status visibility

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Following up with demo requests

Demo requests route to the right rep instantly. Get reminded before leads go cold. No demo request ever slips through the cracks. Close more deals.

Smart routing | Follow-up reminders | Lead tracking

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Managing campaign and press inquiries

Campaign replies and press emails land in one shared view. Team coordinates without duplicating work. Tag by campaign or priority. Nothing gets lost.

Team inbox | Campaign tags | Response tracking

Get Started

Built right

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Get Started

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Using Zendesk, Intercom, or Front at work?

Enterprise Tools

Canary for Teams

Starter Plan

$ 15.99

per month

Start your Starter Plan journey and explore new features.

Growth Plan

Popular

$ 49.99

per month

Start your Growth Plan journey and explore new features.

Enterprise Plan

$ 109.99

per month

Start your Enterprise Plan journey and explore new features.

Plans

plans

Transparent pricing. No per-ticket fees.
No surprise charges.

Try it free for 14 days. No credit card required.

Starter plan

$ 10

per user /month

Best for getting started with team email.

Business plan

Popular

$ 20

per user /month

Best for teams handling customer support.

Scale plan

$ 30

per user /month

Best for teams with high volume & compliance needs.

Starter Plan

$ 15.99

per month

Start your Starter Plan journey and explore new features.

Growth Plan

Popular

$ 49.99

per month

Start your Growth Plan journey and explore new features.

Enterprise Plan

$ 109.99

per month

Start your Enterprise Plan journey and explore new features.

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Get Started

Testimonials

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Discover why teams love their new
Canary inbox.

Real results from teams who made the switch.
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“It’s like Front and Superhuman had a baby — Canary is fast, elegant, and team-friendly.”
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Maya R.

VP Support, Verra

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“We switched from Zendesk and never looked back. Cleaner, faster, and our agents love it.”
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Sasha B.

CX Director, Lumo Labs