YOUR NEIGHBORS’ PREFERRED HVAC COMPANY IN NEW PHILADELPHIA, OHIO

Protecting Your Safety & Comfort With Honor

Founded on more than 100 years of combined experience, we’re committed to setting new standards for reliable, superior service. Trust in our family to take care of yours and provide an elite level of service you’ll be proud to call local.

OUR SERVICES

Here’s What We Do Best

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Cooling

When the heat and humidity are in full swing, our cooling services have you covered. From same-day repairs to replacements and installations, we’ve got everything you need to beat the heat.

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Heating

We get our fair share of winter here in the Tuscarawas Valley. Whether your heater has stopped working or you’re due for an upgrade, we’ll quickly restore that warm, cozy feeling you love and need in your home.

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Comfort Club

As important as maintenance is, staying on top of it is easier said than done. This is why customers love our Comfort Club. In addition to annual tune-ups, you’ll receive scheduling reminders, priority service and many other membership perks.

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Ductless Systems

Whether your home or room doesn’t have ductwork or you’re adding onto your home, ductless systems are becoming more and more popular. We install, repair and maintain ductless mini-splits and can happily help you save energy and enjoy luxurious cooling comfort.

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Same-Day Service

We know that losing heating or cooling is a major inconvenience and, at times, an emergency. That’s why we provide same-day service to provide the solution you need with urgency.

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Indoor Air Quality

As we seal off our homes to make them “smarter” and more energy efficient, we don’t realize the impact this has on our indoor air quality. Our air scrubbers, dehumidifiers and other IAQ products work to eliminate airborne pollutants and alleviate allergy symptoms, asthma flare-ups and more.

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Attic Insulation

When you pay to heat or cool your home, the last thing you want to do is let your investment go to waste. Insulating your attic is one of the best ways to preserve that conditioned air and lower your long-term energy bills.

WHY CHOOSE SIMPSON SALUTE?

We Hold Ourselves to Higher Standards

We’ve never focused too much on what other home service companies do because, frankly, they don’t do enough in our book. From our 5,000-square-foot learning lab to our local call center, we pride ourselves on doing things differently. Our HVAC company in New Philadelphia has invested a tremendous amount of money and hours to develop the processes and standards our customers deserve. This includes everything from ongoing training programs to our same-day, 24/7/365 service. In addition to our core services, we answer the call of duty to support our local community. Our annual Toys for Tots distribution is one of the many ways we help families right here in the Tuscarawas Valley area. Simpson Salute is a local company that cares deeply about the same streets and neighborhoods that you do. We are privileged to serve the area we grew up in, and we’re committed to providing an elite level of service for our neighbors, friends and family.

Simpson Reviews Count
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REVIEWS

We Work Hard to Earn Your Respect

Simpson Salute Heating and AirSimpson Salute Heating and Air4.9 Based on 1535 reviews fromSee all reviews review us onRICK RINELLARICK RINELLA ★★★★★ My tech – Kyle Miller, was knowledgeable & helpful in explaining his work throughout the length of his inspection. All of my questions were answered politely & with forethought that entrusted my confidence in him & Simpson Heating. Kyle was a spectacular representative for your company who I would trust anytime to work in my home. Thank you Kyle & Simpson Heating for your work ethic! Also the system is in place throughout the company to keep me updated on his arrival for my service call – well done by all! Follow up was prompt & thorough for my next course of action.Edwin HawkEdwin Hawk ★★★★★ Great job.Response from the ownerThank you for your review, Edwin! Amber DemuthAmber Demuth ★★★★★ Friendly and respectful. Answered all my questions with no problem.Donald AndersonDonald Anderson ★★★★★ Kyle is a five star repairman. He discussed my furnace issue fully, and outlined a replacement plan. A top notch employee. *****Steve ShafferSteve Shaffer ★★★★★ The staff at Simpson took care of me when in the coldest day of the year. Scott Jacobson was there to assist me in my time of need. Thank you for the fast prompt service. Highly recommend.One PunchOne Punch ★★★★★ Carole ParrishCarole Parrish ★★★★★ Simpsons heating and cooling always gives fast response great service at a great value Ryan Rectenis was here and was stellar personable professional I’m very happy w Simpsons!Response from the ownerThank you for your review, Carole. We are happy to hear Ryan took such great care of you! Best wishes! Rose HostetlerRose Hostetler ★★★★★ Response from the ownerThank you for your review, Rose. Ken KaserKen Kaser ★★★★★ Very professional. Very thorough. Didn’t try and hide anything or cut corners. Very thorough at explaining what was going on as well.Stacy RobertsonStacy Robertson ★★★★★ Jim was very professional and saved us from the frozen tundra that our home was becoming !Brenda GonzalezBrenda Gonzalez ★★★★★ I am satisfied/ impressed with Ryan and this company. From the dispatch to our technician, each was personable and explained what I didn’t understand. Ryan took his time and fully explained options, without hesitation or pressure. It’s a relief when you find your go to guy, Simpson Heating & Cooling will always my first choice .Jason CannonJason Cannon ★★★★★ Fast, friendly, efficient service. My technician, Damian, was very polite and professional.Gina AmatoGina Amato ★★★★★ Excellent service, tech made sure we understood everything we needed to and the fix involved. Very informative. Answered each question, made sure equipment is working as it should. In fact so happy with we got on their maintenance plan. Also considering an install of central air in the near future.Thank You!!!Satisfied CustomerRose SeidelRose Seidel ★★★★★ Through and profressionalJohn LintJohn Lint ★★★★★ Ryan was very informative and personable tech. Explained a lot that I never heard before.Response from the ownerThank you for your feedback, John!! Patricia KohlPatricia Kohl ★★★★★ Excellent!!! Very nice young man! Professional as well as friendly and very knowledgeable and efficient. Would love to have him back in the Spring for my A/C checkup! I have requested him for a rental too. I have had service agreements as long as they have been iffered by Simpson’s and Kyle preformed the most thorough service agreement inspection that I have ever had.Response from the ownerThank you for your review, Patricia. We look forward to seeing you in the spring for your HVAC needs! Misty BoyerMisty Boyer ★★★★★ Awesome customer service and hunter who came out was very professional and awesome !!!B ThompsonB Thompson ★★★★★ Simpson Salute is always thorough, priced right and educates customers on all options for maintenance, repair, upgrades and replacements.Response from the ownerThank you for your review. Bruce TroyerBruce Troyer ★★★★★ Laura BoweLaura Bowe ★★★★★ Kyle came out for a scheduled maintenance call. He took his time and was kind enough to explain the whole process to me, in terms I could easily understand! He gave me some great maintenance tips and made sure my questions were answered. I’m so glad that we went with Simpson Salute as they continue to be amazing! A huge thanks to Kyle for being so professional and helpful!James GreshJames Gresh ★★★★★ Outstanding team. Very knowledgeable. Highly recommend them!Lucas TroyerLucas Troyer ★★★★★ refulgerefulge ★★★★★ Very knowledgeable and professional technician sent out to perform a maintenance check. He finished very quickly and left the place as clean as it was when he arrived! Great experience! Please keep up the great work!Response from the ownerFantastic! Thank you for taking the time out of your day to give some feedback. Best Wishes! Jeff CoxJeff Cox ★★★★★ Scott is very professional and courteousVery knowledgeable about possible future services neededWould recommend Simpsons and Tech Scott to anyone100% satisfiedResponse from the ownerThank you for your review, Jeff. Bruce EllwoodBruce Ellwood ★★★★★ Bob FellBob Fell ★★★★★ The bestJanadean BrownJanadean Brown ★★★★★ Ryan came after hours to do a maintenance check on my furnace. He showed me what he was doing and what the readings were supposed to be. My furnace is ready for this heating season!Ryan cleaned up everything and was pleasant to talk with. I highly recommend him!Jerry TuckerJerry Tucker ★★★★★ Very professional and thorough.kenneth taylorkenneth taylor ★★★★★ BOB with Simpson Salute Heating and Air. Did a supper good job. Fast, courteous, professional. Thanks Bob has my vote of confidence. See you next time I need help. Great job, thanksResponse from the ownerKenneth, that is outstanding to hear! We appreciate your feedback on our service technician Bob! terry fearnterry fearn ★★★★★ Jim came at the appointed time. Fixed the system and everything is working againResponse from the ownerThank you for your feedback, Terry! Jamie MillerJamie Miller ★★★★★ Very happy with the service John providedMike DemonteMike Demonte ★★★★★ Very happy with service. Very knowledgeable and thorough on checking everything. Would definitely recommend!Dennis WernerDennis Werner ★★★★★ Contacted our usual service company. They were unable to get a technician to service our furnace today. They set up the service with Simpson. The technician Jim called before he came and got here in a timely manner. Did the diagnostics on the furnace and replaced the relay that was bad. Furnace is working fine now.Sheila BenedumSheila Benedum ★★★★★ Polite, knowledgeable, thorough. Excellent!Ruthann BelknapRuthann Belknap ★★★★★ Very knowledgeable, efficient, and let me know about findings. Great job, as usual! Also, the lady on the telephone was very kind and pleasant!!!Response from the ownerThank you for your review, Ruthann. Jeanie ShortJeanie Short ★★★★★ Fast friendly and reasonably pricedlesa nicholsonlesa nicholson ★★★★★ Ryan was very professional with every aspect of the service call. He explained everything in detail and gave me options for a new furnace without any pressure.Rick ArredondoRick Arredondo ★★★★★ Hunter was awesome. He investigated the original issue and found an even bigger one. He was very thorough. Still waiting for heat but expect to get this resolved soon.Mary MurrayMary Murray ★★★★★ Kyle was very friendly and efficient. He ran into more issues than he thought, but worked to get us heat..thank you.Mary DevereauxMary Devereaux ★★★★★ Ours has been a unique experience. Our brand new furnace and air was struck by lightening. Jim says he’s never seen anything like this. He’s very professional, and has tried his best to get everything up and running. Hopefully we’ll be all set when the part comes in.Response from the ownerThank you for your review, Mary! Sherry SeybertSherry Seybert ★★★★★ Thank you for having such knowledgeable and friendly staff.Jamie HorgerJamie Horger ★★★★★ Scott let us know that he was on his way before arriving. He was here to inspect our furnace and found an issue with our humidifier. He fixed the issue, so we would be set for the holidays. He kept us informed throughout the inspection and repair. We appreciate his professionalism and would request his help in the future. Thank you, Scott!chevyman700chevyman700 ★★★★★ Bob was very polite and informative. Answered all of our questions well and in detail. Our fuel oil furnace is 18 years old and since Bob did the services, It runs and operates like new. Quiet, good heat, fair price. You can’t put a price on safety of my family and children. Thanks so much. Highly recommend Simpson salute for your needs. There tech was here the same day I called.Carolyn ThewesCarolyn Thewes ★★★★★ The tech did job well & was very courteous. I’M very pleased with your service call to me. I would recommend your Co.shane stullshane stull ★★★★★ Best service technician ever extremely helpful and very thoroughCharles BarrettCharles Barrett ★★★★★ Arrived on time and diagnosed the problem immediately! Damion fixed the problem and kept me up to date. Great serviceScott BrunkeScott Brunke ★★★★★ Two year old 50K btu Maxx garage heater. Blower fan at the rear quit. It took several trips to get it resolved. Replaced the blown motor, only to discover it also took out the control board. The cost ran almost $1100 with the motor, board and service labor. A new one of these is less than $500 at Lowe’s or Home Depot, so it is a bit aggravating from that standpoint. Not their fault the manufacturer provided a crappy fractional horsepower fan motor. They did a good job in the end of the day.Caroline HogeCaroline Hoge ★★★★★ Jim has always serviced our furnace from day one. Always courteous, attentive to what needs done and gets it done. We really count on him and always request him. 5 stars from us.Shirley SwoggerShirley Swogger ★★★★★ Jim McFarren from Simpson’s Salute Heating and Air did an excellent job solving our problem. We would recommend them for all your heating and cooling needs.Mario MillinMario Millin ★★★★★ Do yourself a favor, use Simpson Salute, you will not be disappointed!js_loader
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