The Rails for Everything IP β Engineered, Secure, and Proven
Communications (voice, video, messaging, contact center) and Connectivity (fiber/coax/5G/satellite/Wi-Fi/private 5G, plus campus/metro fabrics) are one system now.
SolveForce designs and operates the end-to-end stackβfrom access circuits and RF to SIP/SBC/UC/CCaaS to cloud on-ramps and SD-WANβwrapped in Zero-Trust security and evidence pipelines so every call, packet class, and change is measurable and auditable.
Quick jumps
β’ Access β /connectivity β’ Fiber β /fiber-internet β’ Coax β /cable-internet β’ Fixed Wireless β /fixed-wireless β’ Mobility β /mobile-connectivity β’ Satellite β /satellite-internet
β’ LAN/WLAN/Campus/Metro β /lan β’ /wlan β’ /man β’ Optical/DCI β /wavelength β’ Dark/Lit β /dark-fiber β’ /lit-fiber
β’ Voice & CC β /hosted-voice β’ /sip-trunking β’ /ccaas
β’ Cloud on-ramps β /direct-connect β’ Overlay β /sd-wan
β’ Security β /ztna β’ /sase β’ /nac β’ Edges β /waf β’ Email Trust β /email-auth
β’ Evidence & DR β /siem-soar β’ /backup-immutability β’ /draas
π― Outcomes We Optimize
- Clear voice, fast apps β EF lanes for calls/alerts and assured classes for video/control; stable p95/p99 latency for apps.
- Resilience by design β dual underlays (DIA + 5G/Fixed Wireless/Coax/GPON), SD-WAN brownout steering, Anycast ingress for UC/CCaaS.
- Security by default β TLS/SRTP, STIR/SHAKEN, ZTNA/SASE/NAC, WAF/Bot, DMARC to p=reject; device posture enforced.
- Evidence on demand β OTDR/light levels, RFC 2544/Y.1564, MOS/jitter/loss, DSCP preservation, E911 tests, BGP policy, change diffs β SIEM/SOAR.
- Predictable cost β TEM/FinOps dashboards, commitment plans, unit economics ($/site, $/1k req, $/min, $/GB).
π§ Reference Architecture (rails β fabric β overlay β comms β cloud)
1) Access & RF rails
- Fiber DIA/Ethernet, GPON/XGS-PON, Coax (DOCSIS 3.1/4.0), Fixed Wireless, 5G/LTE (private APN optional), LEO satellite tertiary. β /connectivity
2) Campus/Metro Fabric
- LAN/WLAN/CAN/MAN with EVPN/VXLAN or routed access; multigig PoE to APs; MACsec uplinks; metro EPL/EVPL/E-LAN or wavelengths for DCI. β /lan β’ /wlan β’ /man β’ /wavelength
3) Overlay & Policy
- SD-WAN SLOs per app, packet duplication for EF, FEC for video, breakout/backhaul strategy; Anycast UC/API ingress. β /sd-wan
4) Communications Plane
- SIP trunks & SBCs (TLS/SRTP, topology hiding, media anchoring, codec policy, STIR/SHAKEN), UC/UCaaS, CCaaS, E911/NG911. β /sip-trunking β’ /hosted-voice β’ /ccaas
5) Cloud & On-ramps
- Direct Connect / ExpressRoute / Interconnect, BGP policy/communities, transit hubs; Private Endpoints in landing zones. β /direct-connect
6) Identity & Security
- SSO/MFA, ZTNA for private apps & admin, SASE for web/SaaS; NAC 802.1X at the edge; WAF/Bot; DMARC/BIMI; keys in HSM/KMS, secrets in vault. β /ztna β’ /sase β’ /nac β’ /waf β’ /email-auth
7) Observability & Evidence
- NetFlow/telemetry, logs/metrics/traces + config diffs, quality boards, E911/IVR tests β /siem-soar; QBR/audit packs.
π¦ Service Catalog (what we build & run)
- Circuits & RF β qualification, diversity letters, LOA/CFA, turn-up & acceptance (OTDR, 2544/1564), static IPs/IPv6, private APNs.
- Campus/Metro β EVPN/VXLAN cores, QoS templates, MACsec, WLAN 6/6E/7, Private 5G/CBRS.
- SD-WAN β app classes & path policies; packet duplication for EF; FEC for video; Anycast ingress for UC/CCaaS.
- Voice & Contact Center β numbers/LNP, SBCs, STIR/SHAKEN, E911/NG911, recording/redaction (PCI/HIPAA), UC/CCaaS integration.
- Security β ZTNA admin & app access, SASE, NAC, WAF/Bot, DLP; email trust to p=reject.
- Cloud on-ramps β DX/ER/Interconnect, BGP policy, Private Endpoints; inspection hubs.
- Evidence & DR β SIEM pipelines, Object-Lock backups, DR runbooks, drill artifacts.
π’ Planning Tables
A) Access Technologies (typical business-grade)
| Tech | Down/Up (typical) | p95 Latency (metro) | Best For | Notes |
|---|---|---|---|---|
| DIA (Fiber/Ethernet) | 0.5β100+ G sym. | 1β5 ms | HQ/edge, cloud on-ramps | SLA, BGP/IP Transit options |
| XGS-PON | 1β10 G / 1β10 G | 3β10 ms | Branch hubs, analytics | Shared; good price/perf |
| Coax (DOCSIS 3.1/4.0) | 0.1β8 G / 0.02β1β2 G | 8β25 ms | Retail/clinics; rapid turn-ups | Symmetric in select DOCSIS 4.0 cities |
| Fixed Wireless | 50β1000 / 25β500 Mb/s | 5β20 ms | Rooftops, fast installs | Site survey/LoS |
| 5G/LTE (biz) | 100β600 / 20β100 Mb/s | 20β40 ms | Primary/backup | Private APN + IPsec for inbound |
| LEO Satellite | 20β220 / 5β40 Mb/s | 40β80 ms | Remote/tertiary | Clear sky view |
B) Voice Codecs (incl. overhead)
| Codec | Bandwidth/Call | Quality | Use |
|---|---|---|---|
| Opus (wideband) | 30β50 kb/s | High | Softphones/UC |
| G.722 (wideband) | ~100 kb/s | High | Desk phones |
| G.711 ΞΌ/A | ~100 kb/s | Legacy | Interop |
| G.729 | 30β40 kb/s | OK | Constrained links |
C) MEF Carrier Ethernet (metro)
| Service | Topology | VLAN Transparency | Best For |
|---|---|---|---|
| EPL | P2P | Yes | L2 private line (storage/VDI) |
| EVPL | Hub/Spoke | Per-EVC | Multi-site spokes |
| E-LAN | Any-to-any | Yes | Multi-campus L2 |
| E-Tree | Rooted multipoint | RootβLeaf | Distribution networks |
π Security That Sticks
- Edge β 802.1X EAP-TLS everywhere; posture profiling; dynamic segmentation (VLAN/SGT); rogue controls; DHCP snooping/DAI/IPSG.
- Uplinks β MACsec; control-plane policing; bounded L2; routed access preferred.
- Admin & apps β ZTNA for private consoles; SASE for web/SaaS; WAF/Bot on portals/APIs; DMARC/BIMI for trust in comms.
- Custody β KMS/HSM keys; vault secrets; rotation ceremonies logged.
- Compliance β PCI/HIPAA/NIST/SOC2/ISO; E911/NG911 test evidence for voice.
π SLO Guardrails (you can tune these)
| Domain | KPI / SLO (p95 unless noted) | Target |
|---|---|---|
| Call setup | Post-Dial Delay (local/long-haul) | β€ 1β2 s / β€ 2β4 s |
| Voice quality | MOS (wideband) | β₯ 4.1 |
| Jitter / Loss | One-way / sustained | β€ 20β30 ms / < 0.3β0.5% |
| Site latency | Branchβcloud (regional) | β€ 20β50 ms |
| SD-WAN | Brownout steer time | β€ 1β3 s |
| WLAN join/roam | Assoc+802.1X+DHCP / handoff | β€ 2β4 s / β€ 50β150 ms |
| Security | ZTNA admin attach | β€ 1β3 s |
| Trust | DMARC rollout | p=reject β€ 60β90 days |
| Availability | Dual-underlay effective | β₯ 99.95% |
| Evidence | Tests/logs β SIEM | β€ 60β120 s |
| Unapproved changes | Policy gate | = 0 |
Breach handling: SOAR opens a case and runs guarded plays (reroute, packet-dup enable, codec shift, WAF rule, re-key, rollback), attaching artifacts. β /siem-soar
π§ͺ Acceptance Tests & Artifacts (we keep the receipts)
- Optical/Access β OTDR traces, Rx/Tx light levels, splice maps; modem RF levels; static IP confirmations.
- Ethernet/Transport β RFC 2544/Y.1564 throughput/latency/jitter/loss; CoS verification.
- Routing/BGP β peering screenshots, prefix filters, MED/local-pref/communities; Anycast failover tests.
- Voice/CC β synthetic MOS/jitter/loss, post-dial delay, STIR/SHAKEN headers, TLS/SRTP cipher checks, E911/NG911 test logs.
- WLAN/Private 5G β join & roam timers, coverage heatmaps, voice MOS under load.
- Security β ZTNA admits/denies, NAC posture logs, SASE/WAF events, DMARC/TLS-RPT headers, KMS/vault rotations.
All artifacts stream to /siem-soar and roll into QBR/audit packs.
π Use-Case Patterns
- Branch @ Scale β DIA + 5G/Fixed Wireless/Coax, SD-WAN duplication for EF, SASE breakouts, Anycast UC ingress.
- HQ/Colo/Cloud Edge β 10/40/100G DCI, SBC clusters, private on-ramps, WAF/API security; DR runbooks.
- Retail/Clinics β XGS-PON/Coax primary + LTE tertiary; captive portal Wi-Fi; PCI tokenization; HIPAA DLP for transcripts.
- Events/Pop-ups β 5G primary, packet-dup voice lanes, portable SBC/UCaaS; quick demobilization.
- Industrial/OT β Private 5G + Wi-Fi split; OT segmentation; alarm lanes; IEC/NERC overlays.
𧱠Best Practices (field-tested)
- Engineer diversity β separate laterals/bridges/POPs/providers; get and keep diversity letters.
- Keep EF clean β mark at source, trust at access, verify end-to-end; donβt over-classify.
- Use packet duplication selectively β EF lanes, high-value queues; cap for cost.
- Bound L2 β prefer routed access; EVPN/VXLAN when L2 stretch is required.
- Plan MTU β account for IPsec/SD-WAN and NVMe-oF; test fragmentation.
- Anycast ingress β health-gated withdraw for UC/API edges.
- Object-Lock backups β configs and recording stores; test restores.
- Document everything β cable IDs, VLAN/VRF maps, number/LNP plansβpublish in the Knowledge Hub.
π Communications & Connectivity Intake (copy-paste & fill)
- Sites & underlays (addresses, DIA/Coax/GPON/5G/Fixed Wireless/Satellite, target speeds, diversity needs)
- Voice/CC (UC/UCaaS/CCaaS platforms, SIP trunks/SBCs, numbers/LNP, E911/NG911 scope)
- LAN/WLAN (ports/PoE, SSIDs/6 GHz, NAC scope) β’ Metro/Optical (EPL/EVPL/E-LAN, wavelengths)
- Overlay (SD-WAN vendor/policies, packet-dup/FEC)
- Security (IdP/SSO/MFA, ZTNA/SASE/NAC, WAF/Bot, DMARC, keys/vault)
- Cloud (DX/ER/Interconnect POPs, regions, Private Endpoints)
- Compliance (PCI/HIPAA/SOC2/ISO/NIST/etc.), artifact retention
- Operations (managed vs co-managed, SIEM destination, change windows, escalation)
- Budget & timeline, success metrics (MOS, jitter/loss, data p95 latency, availability, cost)
Weβll return a design-to-quote with carrier options, SBC & QoS designs, SLO-mapped pricing, compliance overlays, and an evidence plan you can reuse in audits and QBRs.
Or start at /customized-quotes.
π Make Communications & Connectivity WorkβTogether, Securely, and With Proof
- Call: (888) 765-8301
- Email: contact@solveforce.com
From circuits and RF to SBCs and SD-WAN, from LAN/WLAN to cloud on-ramps, weβll deliver communications & connectivity that are clear, fast, resilientβand auditable.
