All Systems Operational

About This Site

Welcome to Aircall's operational status page.

Here you can find information about ongoing incidents with a significant impact on Aircall's services. You can also find information about planned service maintenance events with potential risk of service impact.

Incidents impacting a specific subset of customers or services, and incidents with limited impact, may not be communicated here to protect subscribers from unwanted notifications.

When an incident is ongoing, you can expect updates as soon as any progress is made, and we frequently communicate when you can expect the next update.

If an incident is communicated here, be assured that Aircall is treating it with the utmost importance and actively working towards its resolution.

This page does not form any part of any Terms of Service for Aircall Products.

Uptime over the past 90 days. View historical uptime.
Aircall Apps Operational
90 days ago
99.99 % uptime
Today
Aircall Workspace (Web) Operational
90 days ago
100.0 % uptime
Today
Aircall Workspace (Desktop) Operational
90 days ago
100.0 % uptime
Today
Aircall Mobile App (iOS) Operational
90 days ago
99.98 % uptime
Today
Aircall Mobile App (Android) Operational
90 days ago
100.0 % uptime
Today
Aircall Chrome Extension Operational
90 days ago
100.0 % uptime
Today
Voice — Calling Operational
90 days ago
100.0 % uptime
Today
Inbound Calls Operational
90 days ago
100.0 % uptime
Today
Outbound Calls Operational
90 days ago
100.0 % uptime
Today
Call Routing & IVR Operational
90 days ago
100.0 % uptime
Today
Call Recording & Voicemail Operational
90 days ago
100.0 % uptime
Today
Power Dialer Operational
90 days ago
100.0 % uptime
Today
eSIM Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
100.0 % uptime
Today
Inbound Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
Outbound Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
WhatsApp in Aircall Operational
90 days ago
100.0 % uptime
Today
AI Assist Operational
90 days ago
100.0 % uptime
Today
Transcription & Conversation Insights Operational
90 days ago
100.0 % uptime
Today
Real-time Agent Assistance (Live prompts, Playbooks and Transcription) Operational
90 days ago
100.0 % uptime
Today
AI Call Scoring Operational
90 days ago
100.0 % uptime
Today
Workflow Automation (API, CRM, Emails) Operational
90 days ago
100.0 % uptime
Today
AI Agents Operational
90 days ago
100.0 % uptime
Today
AI Voice Agent (AIVA) — Inbound Operational
90 days ago
100.0 % uptime
Today
AI Voice Agent (AIVA) — Outbound Operational
90 days ago
100.0 % uptime
Today
Aircall Dashboard Operational
90 days ago
99.99 % uptime
Today
Conversation Center Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
99.99 % uptime
Today
Live Monitoring Operational
90 days ago
100.0 % uptime
Today
Numbers Management (Purchase, Porting, Compliance) Operational
90 days ago
100.0 % uptime
Today
Users & Teams Operational
90 days ago
100.0 % uptime
Today
Call Settings & Smartflow Editor Operational
90 days ago
100.0 % uptime
Today
My Company (Account Management) Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Single Sign On (SSO) Operational
90 days ago
100.0 % uptime
Today
Integrations & APIs Operational
90 days ago
100.0 % uptime
Today
API & Webhooks Operational
90 days ago
100.0 % uptime
Today
Integration Marketplace Operational
90 days ago
100.0 % uptime
Today
CTI & Click to Call Operational
90 days ago
100.0 % uptime
Today
Hubspot Integration Operational
90 days ago
100.0 % uptime
Today
Salesforce Integration Operational
90 days ago
100.0 % uptime
Today
Zendesk Integration Operational
90 days ago
100.0 % uptime
Today
Other Integrations Operational
90 days ago
100.0 % uptime
Today
Websites Operational
Aircall Website Operational
Aircall Support Portal (Help Center) Operational
Aircall Status Page Operational
Aircall Developer Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 24, 2026

No incidents reported today.

May 23, 2026

No incidents reported.

May 22, 2026
Aircall Scheduled Maintenance — Friday, May 22nd 2026
Completed - The scheduled maintenance has been completed.
May 22, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 22:00 UTC
Scheduled - Aircall has a scheduled maintenance window on Friday, May 22nd 2026, starting at 22:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform. While the maintenance is in progress, you may experience temporary disruptions and momentary delays using the AI Voice Agent AI actions.

The maintenance will be carried out with the following schedule:
10:00PM – 10:30PM UTC
08:00AM – 08:30AM Sydney (AEDT)
10:00PM – 10:30PM London (GMT)
06:00PM – 06:30PM New York (EDT)
May 11, 08:16 UTC
May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026
Workspace App - Error loading conversations
Resolved - The error loading conversations has been fully resolved, and the Workspace App is performing normally.
We appreciate your patience and understanding while we worked to restore normal functionality.
If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.
May 19, 17:15 UTC
Monitoring - The previously applied fix has been successful, and the Workspace App is now loading conversations correctly.
We will continue monitoring system performance over the upcoming moments to ensure full resolution.
May 19, 16:35 UTC
Identified - We identified the issue. Mitigation measures are in progress.
May 19, 16:30 UTC
Update - We continue the path of identifying the issue. We will provide further updates as soon as progress is made.
May 19, 16:16 UTC
Investigating - We are currently investigating an issue with loading conversations, impacting Aircall Workspace App
May 19, 15:48 UTC
May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026
Issue on inbound/outbound calls
Resolved - This incident is resolved. Inbound/outbound call actions on the Aircall app are fully functional.
May 15, 07:16 UTC
Update - We are continuing to monitor for any further issues.
May 15, 07:12 UTC
Monitoring - We have implemented a fix, and you should now be able to action calls on the Aircall app. We will continue to monitor and provide another update as soon as more information becomes available.
May 15, 06:40 UTC
Investigating - We are experiencing issues with Inbound/Outbound call actions on the Aircall App. Our team is working on this to fix the situation.

We will be updating this status page to keep you informed of the resolution progress.
May 15, 05:15 UTC
May 14, 2026
Degraded Service for Outbound Calls to Chile
Resolved - We can confirm the outbound traffic to Chile has remained stable during monitoring. We appreciate your patience and understanding while we worked to restore normal functionality. If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.
May 14, 20:53 UTC
Monitoring - We are actively working on an issue affecting outbound calls from certain Chilean phone numbers due to an unannounced policy change by a telecommunications carrier. Inbound calls to these numbers are not affected.

Our team has applied routing adjustments to reduce the impact and is working toward a permanent resolution.

If you are experiencing outbound call failures from Chilean numbers, please contact our support team at https://support.aircall.io/ or your account manager to discuss options and any available immediate mitigations.
Apr 29, 13:29 UTC
Identified - We have identified the cause of increased call failure rates affecting outbound calls to Chilean numbers.

Our network and carrier relations teams are actively working with our partner carrier to find a resolution and restore call quality and connection rates to Chilean destinations as quickly as possible.
Apr 21, 21:26 UTC
Aircall Scheduled Maintenance — Thursday, May 14th 2026
Completed - The scheduled maintenance has been completed.
May 14, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 04:00 UTC
Scheduled - Aircall has a scheduled maintenance window on Thursday, May 14th 2026, starting at 4:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform. While the maintenance is in progress, you may experience temporarily delays in Live Monitoring data, encounter error messages in the Live Monitoring UI, or find that the Live Monitoring dashboard does not load any data upon opening.

The maintenance will be carried out with the following schedule:
04:00AM – 06:00AM UTC
15:00PM – 17:00PM Sydney (AEDT)
04:00AM – 06:00AM London (GMT)
06:00AM – 08:00AM Paris (CEST)
12:00AM – 02:00AM New York (EDT)
May 12, 09:27 UTC
May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

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