Cloudways System Status

All Systems Operational

Cloudways Home Operational
Cloudways Cloud Platform Console Operational
Cloudways Cloud Platform Service Operational
Cloudways Support Operational
Cloudways API Operational
Cloud Providers Operational
AWS Operational
DigitalOcean Operational
Google Cloud Operational
Linode Operational
Vultr Operational
Add-on Services Operational
Cloudflare Enterprise Operational
DNS Made Easy Operational
Elastic Email Operational
Rackspace Email Operational
Stackpath Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jan 26, 2026

No incidents reported today.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026
Completed - The scheduled maintenance has been completed.
Jan 22, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 07:00 UTC
Scheduled - We will be conducting an important server maintenance to enhance security and reliability during the following window:
Activity start time: 22nd January, 07:00 UTC
Activity end time: 22nd January, 11:00 UTC

Impact areas during the activity:
- The Redis package will be upgraded. No existing configuration will be replaced.
- During the upgrade, Redis may temporarily refuse connections.

Non-impacted areas:
- For those not utilizing Redis or Object Cache Pro, there will be no impact on your site's overall availability.

We will promptly update our status page as soon as this maintenance is completed.
Thank you for your patience and understanding as we work to improve your experience. If you have any questions, please feel free to reach out to our support team.

Jan 20, 10:24 UTC
Jan 21, 2026
Resolved - This incident has been resolved.
Jan 21, 08:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 20, 10:51 UTC
Investigating - Our SMTP Add-on Service (Elastic Email) is currently experiencing performance issues, leading to delayed outbound emails for some accounts. We are in active communication with the Elastic Email team to investigate and resolve the root cause. We appreciate your patience and will keep this page updated with our progress.
Jan 19, 10:07 UTC
Jan 20, 2026
Jan 19, 2026
Resolved - This incident has been resolved.
Jan 19, 10:01 UTC
Investigating - We are currently investigating an issue where users are experiencing significant delays in receiving two-factor authentication (2FA) codes via email.

This issue has been traced to a service degradation with one of our upstream email delivery providers. We are in contact with their support team to monitor their progress on a fix. We apologize for the delay and will provide an update as soon as the provider shares more information.

Jan 19, 09:12 UTC
Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.