Monitoring - Please note FLR staking in US and Canada have recovered. For other regions, the service should recover on Feb 11th.
Feb 05, 2026 - 13:24 HKT
Investigating - Please be advised that staking for FLR is currently suspended. Unstaking services remain fully operational and are unaffected. Estimated Resolution: February 5, 2026
Jan 27, 2026 - 18:43 HKT
Investigating - We are currently experiencing issues with our staking service provider that are affecting GRT Staking. Services will resume once these issues are resolved.
Please note that GRT staking rewards distribution may be impacted during this time.
Dec 15, 2025 - 14:01 HKT
Completed -
The scheduled maintenance has been completed.
Feb 8, 15:00 HKT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 13:00 HKT
Scheduled -
Our USD fiat wallet vendor "Greendot" will be undergoing scheduled maintenance from 09:30 PM to 11:00 PM (Pacific Time) on February 7, 2026.
Impact: - Users will not be able to use Greendot for USD fiat deposit/withdrawal. - Cash account creation will be temporarily unavailable.
We apologize for any inconvenience and appreciate your patience during this maintenance window.
Feb 3, 10:12 HKT
Completed -
The scheduled maintenance has been completed.
Feb 8, 01:19 HKT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 23:00 HKT
Scheduled -
We will be conducting scheduled system maintenance for Stocks & ETF Trading in the Crypto.com App on Saturday, 7 February 2026, from 09:00 AM CT to 11:00 AM CT.
Expected Impact: During this maintenance window, the following services will be temporarily unavailable:
- Placement of new orders (including Equity Basket trading and rebalance) - Cash withdrawals - Stock cash top-ups - Account transfers - Account opening
All services will resume automatically once the maintenance is completed.
If you plan to place orders or perform transfers involving your Stocks Cash Account, please do so before the maintenance period begins.
Feb 6, 12:35 HKT
Resolved -
This incident has been resolved.
Feb 5, 18:58 HKT
Investigating -
We are currently addressing a technical issue affecting the availability of UpDown contracts on the platform. Our team is actively working to restore these instruments as quickly as possible.
We apologise for the interruption and will provide further updates as they become available.
Feb 2, 18:43 HKT
Resolved -
This incident has been resolved.
Jan 31, 22:33 HKT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 31, 22:24 HKT
Identified -
We have identified an issue with placing UpDown and Strike options. Please bear with us whilst our teams are currently investigating this with the highest priority.
Jan 31, 21:03 HKT
