Monitoring - We have implemented a fix and the issue appears to be mitigated. We are continuing to monitor. Please contact Support with any issues.
Jan 25, 2026 - 23:17 EST
Jan 25, 2026 - 23:17 EST
Update - We are continuing to work on a fix for this issue.
Jan 25, 2026 - 23:14 EST
Jan 25, 2026 - 23:14 EST
Identified - The issue has been identified and a fix is being implemented.
Jan 25, 2026 - 19:26 EST
Jan 25, 2026 - 19:26 EST
Investigating - We are currently investigating an issue that may be preventing the delivery of emails from Deque products hosted in our US region.
This may affect delivery of new user provisioning invitation emails and other email notifications sent by our products. We are working on a mitigation and hope to have this resolved as soon as possible.
Jan 25, 2026 - 19:26 EST
This may affect delivery of new user provisioning invitation emails and other email notifications sent by our products. We are working on a mitigation and hope to have this resolved as soon as possible.
Jan 25, 2026 - 19:26 EST
About This Site
The status of Deque's SaaS services are reported below. Dedicated customer instances are monitored by Deque operations and the status of any issues will be tracked and communicated as a support ticket. If you believe there is an issue that should be reflected here, or you have another question about your use of these services, please go to the support page (authorized customers only) or submit a ticket via email at [email protected].
Deque Log-In Service (US)
Operational
Deque University
Operational
Axe Devtools APIs Repository
Operational
Axe Devtools Pro Server
Operational
Axe Linter
Operational
Axe Reports (US)
Operational
Axe Devtools Mobile
Operational
Axe Documentation Site
Operational
Deque File Transfer Service
Operational
Customer Support Help Center
Operational
Accessibility Services
Operational
Assessment Services - Auditor
Operational
Assessment Services - Monitor
Operational
AUS Regional Services
Operational
Deque Log-In Service (AU)
Operational
Axe Reports (AU)
Operational
EU Regional Services
Operational
Deque Log-In Service (EU)
Operational
Axe Reports (EU)
Operational
Axe Monitor
Operational
Axe Auditor
Operational
Agora - agora.dequecloud.com
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
