All Systems Operational

Uptime over the past 90 days. View historical uptime.
Portal and Dashboard Services Operational
90 days ago
100.0 % uptime
Today
Website - Support Services Operational
90 days ago
100.0 % uptime
Today
Backend API Services Operational
90 days ago
100.0 % uptime
Today
Edge - Core Networking Services Operational
90 days ago
100.0 % uptime
Today
Loadbalancer Services Operational
90 days ago
100.0 % uptime
Today
Cloud API Services Operational
90 days ago
100.0 % uptime
Today
Authentication Services Operational
90 days ago
100.0 % uptime
Today
Anycast DNS services Operational
90 days ago
100.0 % uptime
Today
Object Storage Services Operational
90 days ago
100.0 % uptime
Today
Volume - Block Storage Services Operational
90 days ago
100.0 % uptime
Today
Compute Services Availability Zones A/B/C Operational
90 days ago
99.98 % uptime
Today
Virtual Networking Services Operational
90 days ago
99.68 % uptime
Today
Enterprise Managed Kubernetes Services Operational
90 days ago
100.0 % uptime
Today
Transactional Email Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[AMS/FRA] Public endpoints (OpenStack / Object Storage) update Feb 12, 2026 16:00-17:00 CET

# [AMS/FRA] Public endpoints (OpenStack / Object Storage) update

We are performing a scheduled maintenance on Thursday 12 February, 2026 to our Cloud regions.

start: 2026-02-12 16:00:00
end: 2026-02-12 17:00:00


## Improvements

Our public endpoints will undergo maintenance for future improvements.


## Impact

Our engineers make every effort to minimize system impact. Starting at 16:00, the following impact can be expected. The OpenStack API endpoints and Object Storage endpoints will be shortly down for maintenance, the expected downtime is to be under a minute. While it's important to be aware of the start and end times of the maintenance window we are confident to complete these changes with minimal impact.


## User Action

Please refrain from making changes to your OpenStack environment during the actual downtime.


## Updates

If you require any additional information or experience any issues after this maintenance window, please contact our support team at support@cyso.cloud. We will do our best to assist you.

We will keep you posted through our status page: https://status.cyso.cloud.
Posted on Jan 29, 2026 - 16:05 CET

[FRA] Storage maintenance Mar 5, 2026 10:00-15:00 CET

We are performing a scheduled maintenance on Thursday 05 March, 2026 to upgrade our systems.

start: 2026-03-05 10:00:00
end: 2026-03-05 15:00:00


## Improvements

Our storage stack will undergo improvements.


## Impact

Our engineers make every effort to minimize system impact. Starting at 10:00, there is no expected impact. While it’s important to be aware of the start and end times of the maintenance window we are confident to complete these changes with no impact.

## User Action

There is no user action required.


## Updates

If you require any additional information or experience any issues after this maintenance window, please contact our support team at support@cyso.cloud. We will do our best to assist you.

We will keep you posted through our status page: https://status.cyso.cloud.
Posted on Feb 09, 2026 - 15:03 CET

[AMS] Storage maintenance Mar 12, 2026 10:00-15:00 CET

We are performing a scheduled maintenance on Thursday 12 March, 2026 to upgrade our systems.

start: 2026-03-12 10:00:00
end: 2026-03-12 15:00:00


## Improvements

Our storage stack will undergo improvements.


## Impact

Our engineers make every effort to minimize system impact. Starting at 10:00, there is no expected impact. While it’s important to be aware of the start and end times of the maintenance window we are confident to complete these changes with no impact.

## User Action

There is no user action required.


## Updates

If you require any additional information or experience any issues after this maintenance window, please contact our support team at support@cyso.cloud. We will do our best to assist you.

We will keep you posted through our status page: https://status.cyso.cloud.
Posted on Feb 09, 2026 - 15:06 CET
Feb 9, 2026
Scheduled Maintenance: Portal and Backend services
Completed - The scheduled maintenance has been completed.
Feb 9, 17:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 16:00 CET
Scheduled - We will be performing maintenance on the infrastructure running our portal and business backend services. These may be restarted during this window, leading to a short interruption.

Our Cloud/Kubernetes/Email services and their APIs are not affected by this maintenance, and will continue to function as normal.
Jan 29, 09:35 CET
[FRA] Hypervisor Failure
Resolved - This incident has been resolved.
Feb 9, 11:56 CET
Monitoring - The instances on the failed hypervisors have been recovered and are now being live migrated to other hypervisors.
Feb 9, 11:12 CET
Identified - We are investigating an issue with some of our hypervisors in region FRA affecting instances on these hypervisors.
Feb 9, 11:00 CET
Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026
[AMS/FRA] EMK Update
Postmortem - Read details
Feb 5, 13:34 CET
Completed - The scheduled maintenance has been completed.
Feb 5, 10:54 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 10:00 CET
Scheduled - # [AMS/FRA] EMK Update

We are performing a scheduled maintenance on Thursday 05 February, 2026 to Enterprise Managed Kubernetes.

start: 2026-02-05 10:00:00
end: 2026-02-05 11:00:00


## Improvements

Multiple sub-components will be enhanced to make way for new features in the near future.


## Impact

Our engineers make every effort to minimize system impact. Starting at 10:00, the following impact can be expected. The Kubernetes API public endpoint of clusters will be down for a maximum of 30 seconds followed by a 120 seconds period of degradated connectivity. Internal access to the Kubernetes API is not affected and thus we do not expect any downtime for workloads nor traffic to and from workloads. While it’s important to be aware of the start and end times of the maintenance window we are confident to complete these changes with minimal impact.


## User Action

Please refrain from making changes to your EMK resources during the given start and end times. EMK clusters will not be able to autoscale during maintenance, if you anticipate an increase in workload please pre-scale your cluster accordingly.


## Updates

If you require any additional information or experience any issues after this maintenance window, please contact our support team at support@cyso.cloud. We will do our best to assist you.

We will keep you posted through our status page: https://status.cyso.cloud.
Jan 29, 10:56 CET
Scheduled Maintenance: Transactional Email Service
Completed - The scheduled maintenance has been completed.
Feb 5, 04:15 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 00:15 CET
Scheduled - # Scheduled Maintenance: Transactional Email Service

## Overview
We'll be performing scheduled maintenance on our Transactional Email service to install system updates and critical security updates, which are essential for the security and stability of the platform.

## Scheduled Time
Thursday, 05 February 2026, between 00:15 and 04:15 CET
Duration: Up to 4 hours

## Impact
Our engineers make every effort to minimise system impact.

**Affected Services:**
- Transactional Email sending
- Email API endpoints
- SMTP relay services

**Expected Impact:**
- Brief interruptions in email sending capabilities during system updates and server restarts
- Emails sent during the maintenance window may be queued and delivered after completion

## Action Required
No action is required from you during the maintenance. However, we do recommend checking the functionality of your critical processes and applications after the maintenance window to ensure everything is operating properly.

If you have any questions about this maintenance, please don't hesitate to contact our support team by responding to this ticket via MyCyso.

## Updates
If you require any additional information or experience any issues after this maintenance window, please contact our support team at support@cyso.cloud. We will do our best to assist you.

We will keep you posted through our status page: https://status.cyso.cloud.
Jan 26, 13:20 CET
Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

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