Update - We are continuing to monitor for any further issues.
Feb 12, 2026 - 13:44 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 12, 2026 - 13:41 GMT
Identified - The issue has been identified and a fix is being implemented.
Feb 12, 2026 - 12:41 GMT
Update - We are continuing to monitor for any further issues.
Feb 12, 2026 - 11:49 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 12, 2026 - 11:46 GMT
Update - We are continuing to work on a fix for this issue.
Feb 12, 2026 - 09:57 GMT
Update - We are continuing to work on a fix for this issue.
Feb 12, 2026 - 09:55 GMT
Identified - The Monese app is temporarily unavailable. Card payments and cash operations will still work.

We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.

Feb 12, 2026 - 08:16 GMT
Monese app Operational
Account opening Operational
Card payments Operational
ATM withdrawals Operational
Outgoing transfers Degraded Performance
Incoming transfers Degraded Performance
Card top-ups Operational
Cash top-ups Operational
Account help and support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 13, 2026

No incidents reported today.

Feb 12, 2026

Unresolved incident: Monese app performance degraded.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.