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Il est possible que certains problèmes affectant un petit pourcentage de marchands ou n'ayant pas encore été détectés ne soient pas indiqués ici.
Vous avez des difficultés ? Contacter l’assistance

Some issues affecting a small percentage of merchants or not yet detected may not be listed here.
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Uptime over the past 90 days. View historical uptime.
Paiements e-commerce Operational
90 days ago
99.98 % uptime
Today
Paiements en magasin Nexo Operational
90 days ago
99.98 % uptime
Today
Paiements en magasin proxypoint Operational
90 days ago
99.98 % uptime
Today
Paiements en magasin Magellan Operational
90 days ago
99.98 % uptime
Today
Backoffice Payplug Operational
90 days ago
100.0 % uptime
Today
Moyens de paiements alternatifs Operational
90 days ago
99.98 % uptime
Today
Reversement / Settlement Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 22, 2026

No incidents reported today.

Jun 21, 2026

No incidents reported.

Jun 20, 2026
Perturbation du service de notification des paiements / Payment notification service disruption
Resolved - TSR-3421
- Début / Start : 19/06/2026 18:00:00 CEST
- Fin / End : 20/06/2026 15:17:00 CEST
- Catégorie / Category : Production/ Processing
- Responsabilité / Responsibility : Externe
- Priorité / Priority : P1

FR

L’incident affectant l’envoi des notifications post-paiement pour les marchands utilisant les modules a été résolu. Le service a été rétabli à 15h17 et fonctionne désormais normalement.

Des opérations seront menées afin de rejouer les notifications qui n’ont pas pu être envoyées depuis le début de l’incident, survenu hier à 18h00.

EN
The incident affecting the delivery of post-payment notifications for merchants using the modules has been resolved. Service was restored at 15:17 and is now operating normally.

Operations will be carried out to replay the notifications that could not be sent since the beginning of the incident, which started yesterday at 18:00.
Jun 20, 15:40 CEST
Investigating - FR

Nous avons identifié un incident impactant l'envoi des notifications post-paiement pour les marchands utilisant nos modules.
L'incident est en cours d'analyse.

EN

We have identified an incident affecting the delivery of post-payment notifications for merchants using our modules.
The incident is currently under investigation.
Jun 20, 12:52 CEST
Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026
Incident de reversement / Settlement incident / Incidente di versamento
Postmortem - Read details
Jun 16, 15:34 CEST
Resolved - This incident has been resolved.
Jun 16, 11:17 CEST
Monitoring - TSR-3389
- Début / Start / Inizio : 16/06/2026
- Fin / End /fine : 17/06/2026
- Catégorie / Category / Categoria: Production reversement / settlement / versamento
- Responsabilité / Responsibility / Responsabilità : Payplug
- Priorité / Priority / Priorità: P2.

FR
Les fonds restants n’ayant pas pu être reversés hier le seront aujourd'hui.
Aucune action n’est requise de votre part et les fonds seront disponibles sur vos comptes comme habituellement.

EN
The remaining funds that could not be settled yesterday will be settled today.
No action is required on your part and the funds will be available in your accounts as usual.

IT
I fondi rimanenti che non hanno potuto essere versati ieri saranno accreditati oggi.
Non è richiesta alcuna azione da parte vostra e i fondi saranno disponibili sui vostri conti come di consueto.
Jun 16, 10:58 CEST
Investigating - FR

Les reversements des 13, 14 et 15 juin prévus aujourd’hui n'ont pas pu être reversés dans leur intégralité.
Nos équipes sont pleinement mobilisées afin de résoudre la situation dans les meilleurs délais et rétablir un traitement normal des reversements.
Nous vous tiendrons informés de l'évolution de la situation dès que de nouvelles informations seront disponibles.

EN

The settlements relating to 13, 14 and 15 of June that were scheduled for today could not be processed in full.
Our teams are fully mobilised to resolve the situation as quickly as possible and restore normal settlement processing.
We will keep you informed of any developments as soon as further information becomes available.

IT
I versamenti del 13, 14 e 15 giugno previsti per oggi non hanno potuto essere effettuati integralmente.
I nostri team sono pienamente impegnati a risolvere la situazione nel più breve tempo possibile e a ripristinare il normale processo di versamento dei fondi.
Vi terremo informati sugli sviluppi della situazione non appena saranno disponibili nuove informazioni.
Jun 15, 12:24 CEST
Jun 15, 2026
Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

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