PPS OTIS Communications - Internet Connectivity Issue
PURPOSE OF THIS COMMUNICATION
To notify PPS Staff that the issue affecting network connectivity has been resolved.
WHO DO I CONTACT WITH QUESTIONS OR PROBLEMS
Please contact the OTIS Service Desk at https://support.pps.net, [email protected], or 503-916-3375 with any problems or questions you might have.
The root cause of this issue has been identified, and our team is working to implement a fix. We will provide additional updates as soon as possible.
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The monitor is down in the following regions: us-east and us-west
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We are aware of an issue currently preventing visitor photos from displaying on printed badges. A fix has been developed, and our team is actively testing it to ensure it performs as expected prior to release. We understand the impact this may have on daily operations and appreciate your patience as we complete final validation. Restoring full functionality as quickly and safely as possible remains our top priority.
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