All Systems Operational

About This Site

Welcome to Tidio’s official Status Page. Here you can find real-time updates on the availability, uptime, and overall performance of our core services, including Live Chat, Lyro AI, and Flows.

This page provides current system status, scheduled maintenance notifications, and incident reports to keep you informed.

Agent Dashboard Operational
90 days ago
99.86 % uptime
Today
Chat widget Operational
90 days ago
99.86 % uptime
Today
Lyro AI Operational
90 days ago
99.87 % uptime
Today
Flows Operational
90 days ago
99.87 % uptime
Today
Ticketing System Operational
90 days ago
99.87 % uptime
Today
Web & Desktop application Operational
90 days ago
99.87 % uptime
Today
API Operational
90 days ago
99.86 % uptime
Today
WebSocket Operational
90 days ago
99.86 % uptime
Today
Shopify API & Mobile Operational
Shopify Third party services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 25, 2026

No incidents reported today.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026
Resolved - Everything is back up and running. Thank you for your patience
Jan 15, 07:47 UTC
Investigating - We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.
Jan 15, 07:18 UTC
Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.