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FaaS Operational
90 days ago
99.95 % uptime
Today
Auth API Operational
90 days ago
100.0 % uptime
Today
Exchange API Operational
90 days ago
100.0 % uptime
Today
Onboarding API Operational
90 days ago
100.0 % uptime
Today
Pix API Operational
90 days ago
99.77 % uptime
Today
Webhook API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 23, 2026

No incidents reported today.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026
Resolved - This incident has been resolved.
May 17, 12:03 GMT-03:00
Identified - We are currently experiencing instability when sending PIX transactions addressed to a DICT key (CPF, CNPJ, email, phone, or random key). The issue has been identified on our banking partner's side, and their team is actively working on a resolution. Some send attempts may fail or take longer than usual to be processed. Funds are not at risk, and transactions already settled are not affected. We will share an update as soon as the service is restored.
May 16, 19:43 GMT-03:00
May 16, 2026
May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.