Resolved -
The outage has been resolved and IXP is fully operational.
Impact: No ongoing user impact.
May 29, 17:11 UTC
Update -
All regions are fully operational. We will perform validations, and share any further updates as they become available
May 29, 16:46 UTC
Update -
We have applied and confirmed the fix in several regions, are are continuing to roll it out
May 29, 16:39 UTC
Update -
The fix has been deployed in the Japan region and we are validating its effectiveness. Additional testing is underway to confirm recovery. Services in all other regions remain fully operational. We will share further updates as they become available.
May 29, 15:30 UTC
Update -
A fix has been implemented successfully in all regions except Japan, where we are still actively working on resolving the issue. Services in other regions are operating normally. Our team continues to investigate and implement the fix for the Japan region, and we will provide further updates as soon as possible.
May 29, 14:00 UTC
Update -
We continue to monitor the service and have not observed any further issues so far. The system remains stable, and we will keep monitoring for continued assurance.
May 29, 12:56 UTC
Monitoring -
A fix has been implemented and services are operating normally. We are continuing to monitor the service to ensure stability.
May 29, 11:26 UTC
Identified -
We have identified the issue and are working on implementing a fix.
May 29, 10:53 UTC
Update -
Investigation is ongoing. Our team continues to work toward a finding the root cause and we will share further updates as available.
May 29, 09:28 UTC
Investigating -
We are currently experiencing delays and intermittent failures affecting document extraction that use Gemini models. Users may notice delay or unsuccessful processing requests across all regions.
Our team is actively investigating the issue and working to restore normal performance.
May 29, 07:59 UTC