Xplenty Platform Status

All Systems Operational

API Operational
90 days ago
100.0 % uptime
Today
Web Application Operational
90 days ago
100.0 % uptime
Today
dashboard.xplenty.com Operational
90 days ago
100.0 % uptime
Today
api.xplenty.com Operational
90 days ago
100.0 % uptime
Today
Realtime Updates API Operational
Realtime Updates WebSocket client API Operational
Realtime Updates CDN Operational
Payment Provider Operational
Infrastructure Operational
90 days ago
99.97 % uptime
Today
Processing Engine Operational
90 days ago
99.97 % uptime
Today
AWS - US East (N. Virginia) Operational
AWS - US West (Oregon) Operational
AWS - Europe (Ireland) Operational
AWS - Europe (Frankfurt) Operational
AWS - Asia Pacific (Sydney) Operational
AWS - Asia Pacific (Tokyo) Operational
AWS - Asia Pacific (Singapore) Operational
Support Operational
90 days ago
100.0 % uptime
Today
Live Chat Operational
90 days ago
100.0 % uptime
Today
Status Page Operational
Service Hooks Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Email Operational
Slack Operational
Pagerduty Operational
HipChat Operational
Integrations Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google BigQuery Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Cloud Storage Operational
Shopify API & Mobile Operational
Facebook API Operational
Salesforce Destination Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 27, 2026

No incidents reported today.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026
Resolved - The incident has been resolved. We will be writing a post-mortem report soon.
Jan 19, 16:12 UTC
Update - We are continuing to recover the processing engine workloads and jobs should now be working moving forward.
Jan 19, 10:22 UTC
Identified - We’re seeing an improvement in our applications and currently working on restoring processing engine workloads.
Jan 19, 10:03 UTC
Update - The issue has been identified with the upstream provided and we are continuing to work with them to fix.
Jan 19, 04:05 UTC
Investigating - We are currently investigating the issue.
Jan 19, 00:45 UTC
Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.