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Sugarino casino - Play Slots, Live & Sports

You land in a lobby powered by around 70 different studios, so every time you log in there is something new to spin or bet on. Slots, live dealer tables, digital cards and a full sportsbook sit under one roof, so you can switch game types whenever your mood changes. At Sugarino, you move through the same account and wallet across every game area, turning the site into your personal casino hub instead of juggling apps. The exact number of games is not published, but provider depth still gives you constant choice rather than a thin catalogue. Create your account, pick a category and start exploring the lobby in minutes.

Game library

You can move between spinning slots, playing at live tables, trying digital card games or placing sports bets without ever leaving your account. Your balance follows you across every section, so you simply choose the mood you are in and dive into that type of action. The exact number of titles is not published, but the multi-category layout still gives you plenty of ways to fill a session.

To help you match your play to your goals, each main section suits a slightly different style:

  • Slots: You get fast spins, clear rules and usually full contribution toward wagering, which makes them ideal for working through bonuses while chasing features and jackpots.
  • Live dealer tables: You can sit with real dealers for blackjack, roulette and more when you want a social, authentic feel, even though these games do not count toward most bonus requirements.
  • Table games: You can play digital versions of cards and wheels at your own pace if you prefer strategy and lower volatility, but you should remember that these also sit outside the wagering pool.
  • Sportsbook: You place bets on matches and events when you want to follow real-world action, accepting that sports bets build entertainment value rather than helping you clear gaming bonuses.

Live dealer games

You can drop into live rooms run by established studios such as Evolution, Playtech Live, Stakelogic Live, Lucky Streak, Bet Games and Prag Live. Your experience feels close to a real table, with professional hosts, multiple camera angles and chip-style betting, all streamed to your device.

You should be aware that the current data does not flag any exclusive, brand-only tables or a dedicated game-show category. That means you are getting mainstream versions of blackjack, roulette and similar formats rather than bespoke branded environments or TV-style game shows. If you mainly care about solid classics with trusted providers, this setup suits you well once you have finished your bonus wagering on other games.

Game providers

You benefit from a deep provider roster, with around 70 brand names powering the lobby, so you can follow your favourite studios or constantly sample new ones. This makes it easier for you to stick to styles you enjoy, such as high-volatility slots or feature-heavy titles.

  • Netent Games: Lets you enjoy polished video slots with familiar interfaces and long-standing popularity.
  • Pragmatic Play Studio: Gives you frequent new releases and feature-rich games that keep sessions lively.
  • Evolution Studios: Runs many of the live tables you can join for real-time dealing.
  • Play'n GO Games: Offers you creative slots with bonus rounds and distinctive themes.
  • Novomatic: Brings classic-style games that feel close to land-based terminals you may know.
  • Hacksaw: Provides modern high-impact slots where you can chase bold win patterns.
  • Red Tiger: Delivers visually sharp slots with jackpots and in-game modifiers you can trigger.
  • Relax Gaming: Mixes its own titles with partner content so you see fresh concepts regularly.
  • Quickspin: Focuses on story-driven slots that keep you engaged through features and animations.
  • Thunderkick: Lets you explore quirky, offbeat games if you like something different.
  • Playson Studio: Supplies straightforward, feature-light slots that you can pick up quickly.
  • Habanero Studio: Adds extra slot and table-style content to broaden your choice further.

The provider list in the background is longer than this sample and sometimes shows naming variants, such as “Relax Games” alongside “Relax Gaming”, so you see more labels than actual corporate groups. You can still use studio filters to home in on the brands you already trust.

Sugarino welcome bonus

Welcome bonus snapshot

Welcome bonus snapshot
Parameter Value
Offer type Deposit bonus for new players (amount varies by offer)
Minimum deposit €20
Wagering requirement 25x on deposit + bonus
Max bet while wagering €5 per spin
Time to use bonus Typically 72 hours from issue
Time to finish wagering Usually 48 hours after claiming

Claiming your bonus

Claiming your bonus: You unlock the welcome offer by depositing at least €20 and opting in when a promotion is available. You need a verified phone number and you must allow marketing so that you receive the relevant coupons and messages. Your account also has to be unique, because each welcome package is limited to one person, one household, one IP, one email, one phone, and one payment method. If you only want simple cash play without any rules attached, you can skip the bonus and just enjoy your balance normally.

Restrictions

Rollover rules: You have to wager 25 times the sum of your deposit and bonus before you can cash out bonus funds. For example, a €20 deposit with a €20 bonus means 25 × (€20 + €20) = €1,000 in required wagering, and only bets up to €5 per spin count. Live dealer tables, RNG table games and sports bets contribute 0%, so you should focus on qualifying games if you want to clear the deal. If you withdraw your deposit early or make a fresh deposit while a bonus is active, you forfeit the bonus balance and any winnings linked to it.

Expiration: You normally get 72 hours from the moment the offer is issued to claim and start using it, and once you activate it you usually have 48 hours to finish the wagering. If you do not complete the requirements within that window, the remaining bonus and its attached winnings are removed from your account. This makes timing important, so you should only claim when you know you will have enough playtime during the next couple of days.

Ongoing promotions

You can keep adding extra value after the welcome phase through regular promos that reward your play, even on tougher sessions. You just have to watch the caps and timers so that you collect real value instead of losing unused rewards.

Weekly cashback

You receive a percentage of your net losses back as cashback, starting from 5% and rising to 10% or 15% if you reach higher loyalty ranks. Cashback is usually capped at €5,000 per player per week and carries a low 1x wagering requirement on specific bonus games. If you play most weeks, this is a strong safety net, but if you play rarely you may prefer a one-off bonus instead.

Casino free spins

You can pick up free spins that use the minimum stake on the chosen game and stay valid for seven days once credited. Winnings from these spins usually have no wagering at all, but withdrawals from that pot are capped at €5,000. If you like low-friction rewards, these no-wager spins are ideal, as long as you use them before they expire.

No-deposit rewards

You sometimes receive small free rewards without depositing, such as sign-up gifts or occasional promo credits. These have wagering attached to the bonus amount only, and withdrawals from a no-deposit registration reward are capped at €100, while other free rewards normally cap conversion at €1,000. Treat these as a way to test games with house funds, not as a route to huge cash-outs.

Sportsbook free bets

You can get free bets for sports that must usually be used within about seven days on markets inside specific odds ranges. The stake of the free bet is not returned with any win, and maximum winnings are typically capped at €5,000 or the stated currency equivalent. If you like backing teams alongside spinning reels, these coupons let you try more bets without increasing your own exposure too much.

Wagering calculations

Why it matters: When you know exactly how wagering is calculated, you can decide in seconds if a promotion fits your budget and playstyle, instead of guessing and being surprised later.

Deposit + bonus example: Suppose you deposit €20 and receive a €20 bonus on a standard offer. The rule is 25x on deposit plus bonus, so the formula is 25 × (€20 + €20) = €1,000 in total wagering. If you usually bet €1 a spin, you are looking at about 1,000 spins, so you should only claim if you are comfortable playing through that amount within the 48-hour window.

Sports bonus example: For a sports promo, the default requirement is 16 times the bonus amount. A €10 sports bonus therefore needs 16 × €10 = €160 in settled bets before you can withdraw those bonus funds. You can spread that wagering across multiple events, but you still need to stake enough volume to hit the total.

Cashback example: Cashback is much lighter, with only 1x wagering on the cashback amount. If you receive €50 cashback, you just need €50 in bets on qualifying bonus games for that money to become fully withdrawable. This makes cashback a good choice when you want softer conditions and still enjoy some protection on losing weeks.

Sugarino casino - payment methods

You can fund your balance quickly using cards, instant bank options, mobile payments, e-wallets and vouchers, so you do not have to wait around before playing. All deposits are processed instantly, but minimums, limits and eligibility for bonuses depend on the method you choose.

Cards

You can deposit with standard bank cards such as Visa and Mastercard, and similar card-based services. Your money arrives instantly, and these methods normally qualify you for deposit bonuses, although your bank or issuer may still charge its own fees.

Mobile payments

You can use Apple Pay to load funds straight from your phone, approving payments with Face ID or Touch ID instead of typing card details. This is handy when you want to top up quickly while relaxing on the sofa.

Bank transfer

You can choose Instant Bank Transfer or traditional wire transfer if you prefer dealing directly with your bank. Deposits are still instant on the site side, though your available limits and any banking charges depend on your region and account type.

E-wallets

You can move money through e-wallet brands such as Jeton and similar services for quick, controlled transfers. However, deposits made through certain wallets like Neteller, Skrill or Paysafe Card are not eligible for deposit bonuses, so you should pick cards or bank routes whenever you want to claim a matched offer.

Vouchers

You can load funds with prepaid vouchers where available, which helps you separate gaming money from your main bank accounts. These usually work for deposits only, so you may want a second method ready for withdrawals.

Your minimum deposit is €20 or the shown equivalent, and deposit limits can vary by method and country, so you should always check the cashier for your exact limits. Payments travel over encrypted connections to servers located in the European Union, giving you an extra layer of protection around your personal and financial data.

Sugarino withdrawals

Withdrawal methods overview

Withdrawal processing overview
Method type Processing time Typical wait after processing
Instant Bank Transfer Processed the same working day Usually received within 1 working day (selected regions)
Cards and regular bank transfers Processed within up to 72 hours Up to 3 days for funds to reach your bank
E-wallets Processed within up to 72 hours Usually instant once the withdrawal is approved
Other methods Processed within up to 72 hours Timing depends on provider and any extra checks

Identity confirmation: You may be asked for verification documents, especially once your total deposits reach €2,000. Typical checks include a photo ID such as a passport or driving licence and a recent proof of address like a utility bill or bank statement. Some withdrawals can be delayed while these documents are reviewed, but the process should not take longer than about five days. If you upload everything promptly, you give yourself the best chance of smooth, repeat withdrawals later.

Associated costs: You must wager each deposit at least once before requesting a withdrawal, or the company may apply a 30% processing fee to that cash-out. Payment providers can also add their own charges depending on your bank, card issuer and country. To keep more of your money, you should always place at least a few qualifying bets with fresh deposits and check your chosen method’s fee structure.

VIP-based restrictions: Hard caps currently apply on how much you can withdraw within set periods, with limits of €5,000 per 24 hours and €20,000 per 30 days, or the equivalent in your currency. If you hit a big win above those amounts, you will simply receive your money in instalments according to these caps. High-stakes players should factor these ceilings into their cash-out planning so that large balances are scheduled over several days or weeks.

Return-to-source: Withdrawals usually have to go back to the same payment method you used for your deposit, as part of standard security and anti-money laundering rules. If you no longer control a previous card or account, you should contact support so they can help you set up an alternative route before you request your next withdrawal.

Sugarino casino - customer support

You can reach support around the clock, so whenever a payment, bonus or game question pops up, you are never left guessing. Help is available in English via live chat and email, giving you simple ways to explain your issue and get clear answers.

  • Live chat (24/7): You open the chat widget on any page to connect directly with an agent and get real-time guidance on your account, payments or games.
  • General support email: You can write to [email protected] when your question is less urgent or you want a written record of the reply.
  • KYC documents email: You send verification files such as ID and proof of address to [email protected] so specialist staff can review them securely.
  • Data and access requests: You use [email protected] if you want to exercise data rights or ask about information held on your profile.

Before you contact support, it helps if you have your username, the payment method you used, approximate transaction times and any relevant screenshots ready. This lets the team locate your issue faster and gives you a smoother path to a solution.

Sugarino license & compliance

You play on a site licensed and regulated by the Malta Gaming Authority, under license number MGA/B2C/1055/2024 issued on 18 December 2024. This framework gives you an independent body to oversee fairness, look at complaints and ensure that operational standards are maintained.

The brand is operated by Elmst Limited, a company with registration number C98783 and a registered address at The Bastions Office No.2, Emvin Cremona Street, Floriana, FRN1281, Malta. Because the operator is based in the European Union, your account and personal data sit within an EU regulatory environment.

Company information describes Elmst Limited as incorporated in Malta and also as registered in Cyprus under the same registration number. You should always check how local law treats online gaming in your own country and confirm that you are allowed to sign up. The platform blocks some restricted territories, but you remain responsible for making sure your play is legal where you live.

Responsible gaming

Gaming here is designed as entertainment, not as a way for you to earn an income or solve money problems. You should only ever stake money you can comfortably afford to lose and treat wins as a bonus, not a guarantee. If the fun starts to fade or you feel pressure around your play, that is the right time to pause and reassess.

Tools you can use:

  • Deposit limits: You can cap how much you add over a day, week or month so your spending stays under control.
  • Session time limits: You set how long you want to stay logged in, helping you avoid losing track of time during long sessions.
  • Reality check pop-ups: You receive on-screen reminders that show how long you have been playing and your net result, so you can decide whether to keep going.
  • Account limits via “Sensible Play Settings”: You adjust your safe-play preferences in your profile, with any reductions taking effect immediately and any increases taking 24 hours to apply.
  • Account blocking or suspension: You can temporarily block access if you need a short break without closing your profile completely.
  • Self-exclusion: You can exclude yourself for longer periods when you need a full stop, while still being able to log in just to withdraw any remaining funds.

If you are worried about your own play or someone close to you, you can reach out to organisations such as the Responsible Gaming Foundation, GamCare and Gamblers Anonymous, along with local helplines in your country. Talking to professionals early helps you keep control and brings extra support when you need it most.

Image Image Image Image Image GAMSTOP_logo GamCare Image Image Image
Key gaming facts
Parameter Details
Game categories Slots, Live, Tables
Provider brands listed ≈70
Live dealer studios Evolution + others
Currencies EUR, NOK, NZD
Minimum deposit €20
License Malta Gaming Authority
License status Active
Deposit methods (count) 9 methods
Welcome offer Deposit bonus (varies)
Welcome wagering 25x dep+bonus
Max bet (bonus active) €5/spin
Bonus time limits 72h/48h
Withdrawal processing Up to 72h
Withdrawal limits €5k/day
Support hours 24/7
Why can’t players from some countries (including the USA) open an account?

Some countries are on an excluded list because local laws restrict online gambling or the operator chooses not to serve those markets. If you live in one of these jurisdictions, you cannot register, and you should always follow the rules that apply where you reside.

What do the €5,000 daily and €20,000 30-day withdrawal caps mean in practice?

The caps limit how fast you can move large balances out. You can still withdraw more than €20,000 from big wins, but you will receive it in stages, up to €5,000 per day and €20,000 every 30 days, so you should plan big cash-outs accordingly.


Why might Sugarino charge a 30% fee on a withdrawal request?

A 30% processing fee can apply if you ask to withdraw money before wagering your deposit at least once. Sugarino uses this rule to discourage simple money transfers, so you should always place some qualifying bets before you request a payout.


How strict are the 72-hour and 48-hour promo timers?

The timers are strict: once the 72 hours to use an offer or the 48 hours to finish wagering expire, remaining bonus funds and their winnings are removed. You should only claim when you know you can play enough within those windows.


What if your spin stake goes over €5 while a deposit bonus is active?

If a single spin exceeds €5 while a deposit bonus is running, the operator may treat that as a breach of the rules. You risk having those bets and their winnings voided, and in serious cases the entire bonus and its returns can be removed.

Can you claim a deposit bonus on Sugarino if you fund with Neteller, Skrill, or Paysafe Card?

No. Deposits made with specific e-wallets such as Neteller, Skrill or Paysafe Card are not eligible for deposit bonuses on Sugarino. If you want to receive matched offers, you should use bank cards, bank transfer, or another qualifying method instead.