Since 2001, Surface Impression has worked with charitable, cultural, educational and other nonprofit organizations to transform their digital presence and practice. From museums and theatres to charities and campaign groups, we’ve helped hundreds of mission-driven organizations engage audiences, streamline operations and fulfil their purpose. With bases in Toronto, Brighton and New York, our multidisciplinary team brings both strategic vision and practical know-how to every project.
2001
Founded
3
International
Offices
500+
Projects
15
Countries
Navigate the digital landscape with confidence
We help you find your path through the complex digital ecosystem to clear, actionable solutions.
Through a collaborative discovery process that fosters deeper understanding of your unique organization and your specific audiences, we craft experiences that strengthen connection and drive engagement.
We help you establish the roadmap, skills and insights to advance your mission, and your strategic goals, through digital and data innovation. We collaborate to address your challenges and your opportunities, with responses that range from sophisticated integrated platforms through to simple but practical advice that contributes towards lasting impact.
Meet the team: find out about the people behind the work
Accessibility is the foundation of our work!
Guided by the principle of ‘nothing about us without us,’ we ensure the voices of users with disabilities are at the core of our practice, informed by both our team’s lived experience and our work with disability rights organizations.
While we build to WCAG 2.2+ standards, we know that true accessibility goes beyond technical checklists. Extensive user testing is essential for identifying and removing the many access barriers that automated checks miss.
Data that drives your mission forward
We help you transform scattered information into coherent, actionable knowledge. We provide data services and training that connect the dots between strategy, collection, analysis and action – empowering you to make evidence-based decisions that will advance your objectives.
Support for the long term
Join our network of cultural and nonprofit digital innovators. Beyond project delivery, we provide sustainable support that helps you maximize your digital investments as technology and audience needs evolve.
Have a project? Or just an idea?
Whether you’re still at an early stage in your thinking, or you’ve arrived at a fully formed project specification, or you’re somewhere in-between, we’re always happy to explore how you might create meaningful digital impact.
