Update: We’re currently experiencing issues with crypto trading. We're working to resolve this as soon as possible. For the latest updates, check status.robinhood.com
Robinhood Help
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Robinhood Help
@AskRobinhood
Questions about @RobinhoodApp? Limited support via Twitter. Phone Support, Live Chat, Email: robinhood.com/us/en/support
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Joined March 2015
- Robinhood services are impacted due to issues at AWS, one of our third party vendors. We’re working to resolve this ASAP.
- The planned systems upgrade to Robinhood Crypto is now complete! 🚀
- Robinhood Crypto will conduct a systems upgrade on Thursday 5/13, starting at 2 AM ET, to improve your experience. During this time, you won't be able to buy or sell crypto. We expect the upgrade to take an hour at most.
- We’re investigating reports that some customers are experiencing issues transferring money in and out of Robinhood. We’re working to resolve this as soon as possible and will post any updates at status.robinhood.com
- Our system is experiencing downtime issues that are affecting all functionalities on our platform. We are aware of the issue and are working to have all systems up and running as soon as we can. We’re so sorry this is happening!
- AWS (one of our third-party vendors) is experiencing an outage, which is affecting Robinhood services. We’re aware of the issue and will share an update once resolved.
- We’re currently experiencing issues with crypto trading. We're working to resolve this as soon as possible. For the latest updates, check status.robinhood.com
- Crypto trading is back up and running. Due to high trading volume and volatility, some customers might see some intermittent issues. We’re working hard to provide a smooth experience, and will monitor the situation closely. Check status.robinhood.com.
- Replying to @NostroahThank you for the kind words! We’re glad to have you with us and appreciate your support.
- Update: Crypto trading is now fully restored. We know some customers may have experienced intermittent issues earlier. We’ll continue to monitor the situation closely and we’re sorry if you were impacted. Please contact us if you have outstanding issues. robinhood.com/contact
- We fixed the issue that was affecting some customers’ ability to log in to their accounts. Customers should now be able to log in without trouble.
- Replying to @AskRobinhoodWe fixed the issue that was temporarily affecting bank transfers for some customers. We’re sorry to anyone who may have been impacted by it—you should be able to move money in and out of Robinhood again.
- Trading is currently down on Robinhood and we’re investigating the issue. We’re focused on getting back up and running as soon as possible and we’ll update the status page with the latest status.robinhood.com.
