All plans include a 14-day free trial
Find the plan for you
Annual
Monthly
Basic
Starting at
$75
per agent / month
Essential support tools for small teams to stay organized and responsive.
Conversation tracking
SLAs and assignments
Slack Inbox
Slack Broadcasts
Basics integrations & API
Dedicated Slack support channel
Up to 100 conversations/month
*Minimum 3 seats
Pro
Advanced features for growing teams and with AI automation at the core
Everything in Basic
AI automation builder
Self-learning documentation
Customer portal
Knowledgebase sync
Custom analytics dashboards
NPS & CSAT surveys
CRM integrations
Advanced permissioning
Bi-directional 3rd party ticket sync
Escalations & approval requests
Custom status workflows
Dedicated solutions engineer
Most popular
Enterprise
Custom solutions for teams needing integrations, SSO, & advanced support.
Custom integrations
Single sign-on (SSO)
HRIS integration & directory sync
HIPAA & BAAs
Dedicated hosting
Mass email broadcasts
Industry-leading SLAs
Slack enterprise grid
LDAP integration
Annual
Monthly
Basic
Starting at
$75
per agent / month
Essential support tools for small teams to stay organized and responsive.
Conversation tracking
SLAs and assignments
Slack Inbox
Slack Broadcasts
Basics integrations & API
Dedicated Slack support channel
Up to 100 conversations/month
*Minimum 3 seats
Pro
Advanced features for growing teams and with AI automation at the core
Everything in Basic
AI automation builder
Self-learning documentation
Customer portal
Knowledgebase sync
Custom analytics dashboards
NPS & CSAT surveys
CRM integrations
Advanced permissioning
Bi-directional 3rd party ticket sync
Escalations & approval requests
Custom status workflows
Dedicated solutions engineer
Most popular
Enterprise
Custom solutions for teams needing integrations, SSO, & advanced support.
Custom integrations
Single sign-on (SSO)
HRIS integration & directory sync
HIPAA & BAAs
Dedicated hosting
Mass email broadcasts
Industry-leading SLAs
Slack enterprise grid
LDAP integration
Annual
Monthly
Basic
Starting at
$75
per agent / month
Essential support tools for small teams to stay organized and responsive.
Conversation tracking
SLAs and assignments
Slack Inbox
Slack Broadcasts
Basics integrations & API
Dedicated Slack support channel
Up to 100 conversations/month
*Minimum 3 seats
Pro
Advanced features for growing teams and with AI automation at the core
Everything in Basic
AI automation builder
Self-learning documentation
Customer portal
Knowledgebase sync
Custom analytics dashboards
NPS & CSAT surveys
CRM integrations
Advanced permissioning
Bi-directional 3rd party ticket sync
Escalations & approval requests
Custom status workflows
Dedicated solutions engineer
Most popular
Enterprise
Custom solutions for teams needing integrations, SSO, & advanced support.
Custom integrations
Single sign-on (SSO)
HRIS integration & directory sync
HIPAA & BAAs
Dedicated hosting
Mass email broadcasts
Industry-leading SLAs
Slack enterprise grid
LDAP integration
"Unthread automatically resolves about 40% of all tickets that come in across different teams."
"Unthread enabled us to maintain our personal touch to customer Support in Slack while giving insight into how we're performing."
"Anybody that doesn’t use [Unthread] and is a Slack native organization is absolutely positively cheating themselves."
"Unthread automatically resolves about 40% of all tickets that come in across different teams."
"Unthread enabled us to maintain our personal touch to customer Support in Slack while giving insight into how we're performing."
"Anybody that doesn’t use [Unthread] and is a Slack native organization is absolutely positively cheating themselves."
"Unthread automatically resolves about 40% of all tickets that come in across different teams."
"Unthread enabled us to maintain our personal touch to customer Support in Slack while giving insight into how we're performing."
"Anybody that doesn’t use [Unthread] and is a Slack native organization is absolutely positively cheating themselves."
Automate operations right from Slack
All-in-one platform for every channel
Get up and running on day one
Perfect for your entire company
Automate operations right from Slack
All-in-one platform for every channel
Get up and running on day one
Perfect for your entire company
Automate operations right from Slack
All-in-one platform for every channel
Get up and running on day one
Perfect for your entire company
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