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University Technology Services

NEED IT HELP?

Chat with UTS Service Desk! The easiest and fastest way to get the IT support you need. Our Live chat is located in the bottom right-hand corner of the website.

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Everything you need to know to be tech ready for the Fall 2025 term. From Wi-Fi to MFA to free Office 365, find it all on the 'Start of Term' page.

Get tech ready for Fall 2025

The Phish Bowl provides examples of recent phishing attempts targeting McMaster University. Stay vigilant and protect yourself by visiting the Phish Bowl for the latest updates and information on how to submit a phishing attempt.

Visit the Phish Bowl

To get information on the current status of all UTS Services and Service Bulletins please visit the UTS Service Dashboard

Service Dashboard

IT Support for everyone!

UTS is McMaster’s central IT department, providing IT services and support to students, faculty, and staff.

Quick Links

Software	Licensed for	Download
Azure Dev Tools for Teaching	STEM Students and Faculty	Download
Camtasia	Faculty and Instructional Assistants	Download
Cortex	Faculty and Staff	Download
Mathematica	Faculty, Staff and Students	Download
MATLAB	Faculty, Staff and Students	Download
Office 365	Faculty, Staff and Students	Download
Read&Write	Faculty, Staff and Students	Download
SAS	Available for Purchase	Download
TrendMicro Anitvirus	Faculty and Staff	Download
UTS Quick Support (Windows)	Faculty, Staff and Students	Download (Windows)
UTS Quick Support (Mac)	Faculty, Staff and Students	Download (Mac)
VMWare Academic Program	Faculty, Staff and Students	Download
Windows	Faculty, Staff and Students	Learn More
Virtual Private Network	Faculty, Staff and Students	Learn More
Zoom	Faculty, Staff and Students	Download

University Technology Services

UTS

NEED IT HELP?

Start of Term? Follow This Tech Checklist to Get Started!

McMaster Phish Bowl

Service Disruption

IT Support for everyone!

Students Services for Students

Staff Services for Staff

Educators Services for Educators

Software Quick Links

Popular Topics

Avenue to Learn Discover Avenue to Learn

Digital Declutter Challenge Manage mail & OneDrive storage

Email Discover Office 365 email

LinkedIn Learning LinkedIn Learning Info

MacHub Simplify Your Student Life

Microsoft Office 365 Discover Office 365

Microsoft 365 Licensing Model Discover McMaster's M365 Licensing Model

Microsoft Copilot (Generative AI) Discover Copilot

Microsoft Storage Limits Discover your storage capacity

Multi-Factor Authentication (MFA) for Microsoft 365 Discover MFA

Recover/Reset your MacID Password Change your password

Start of Term IT Checklist Get tech ready for Fall 2025

Virtual Private Network (VPN) Learn more about VPN

Wireless Internet Connect to Wi-Fi

Zoom Learn more about Zoom

Still Can't Find What You're Looking For? Get Help

Support and Contact

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