Vakoop is South Africa's first agentic AI marketplace. It pairs a buyer-and-seller marketplace for preloved fashion, sneakers, electronics, and designer goods with Genio, an agentic AI assistant that drafts listings from photos and runs your shop for you. Vakoop has secure wallet payments, buyer protection, and multiple SA delivery partners.

Genio is Vakoop's agentic AI assistant — the first of its kind on a South African marketplace. Snap a photo and Genio identifies the item, writes the title and description, suggests a market-aware price, and prepares a publishable listing in under a minute. Sellers can also chat with Genio to bulk-restock, change prices, mark items sold, or pull shop statistics — every action surfaces as a proposal that the seller confirms before anything goes live.

How does Genio create a listing from a photo?

Open Genio inside the Vakoop app or web, tap the photo button, and select up to eight photos. Genio analyses the photo with computer vision, detects each product, suggests a title, brand, category, size, condition, and a market-aware price based on active and sold comparables on Vakoop. You review and approve — Genio then publishes the listing for you. The whole flow typically takes under a minute per item.

Is Genio free to use?

Yes. Genio is included free with every Vakoop account. There is no separate subscription. Vakoop applies cost-aware daily limits to keep AI usage sustainable and to prevent runaway spend on either side.

What can buyers do with Genio?

Buyers can ask Genio what is on the marketplace — for example, the cheapest size-10 Nikes under R500, or the newest streetwear listings — and Genio returns matching listings as tap-through cards. Buyers stay in control: Genio never auto-purchases, auto-offers, or auto-messages on a buyer's behalf.

Is it free to sell on Vakoop?

Yes, listing items on Vakoop is completely free. You can list unlimited preloved items across all categories including fashion, electronics, sports equipment, and more.

How does Vakoop authentication work?

Vakoop offers optional item authentication for luxury and designer items. Sellers can request professional verification to prove their items are genuine, giving buyers confidence in their purchase.

What can I buy and sell on Vakoop?

You can buy and sell preloved fashion (men's, women's, kids), shoes, bags, jewelry, electronics, appliances, sports equipment, gaming items, books, collectibles, musical instruments, tools, automotive parts, and more.

How do payments work on Vakoop?

Vakoop uses a secure wallet system. Buyers add funds to their wallet and pay for items directly. Sellers receive payment once the buyer confirms delivery, ensuring safe transactions for everyone.

Vakoop — South Africa's Agentic AI Marketplace

Vakoop is South Africa's first agentic AI marketplace. Buy and sell preloved fashion, sneakers, electronics, designer bags, and more — with Genio, an AI assistant that drafts listings from a photo and runs your shop for you.

Meet Genio — the agentic AI assistant

Snap a photo and Genio identifies the item, writes the title and description, prices it against the current market, and prepares a publishable listing in under a minute. Sellers can also chat with Genio to bulk-restock, change prices, mark items sold, or pull shop statistics. Buyers can ask Genio what is on the marketplace and get tap-through results. Every action surfaces as a proposal — the user always confirms before anything goes live.

Why Vakoop?

Genio — agentic AI assistant (first of its kind on an SA marketplace)
Free to list — no listing fees
Item authentication for luxury items
Secure wallet payments
Multiple delivery options including free delivery
South African-focused marketplace

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