Latest News for: call centers
Edit
AI to make call center agents 'superheroes,' not unemployed, says industry CEO
The Register 13 Feb 2026
ai-pocalypse AI will not replace the people in the call center, but it ...
Edit
FEMA and State of Alaska Call Centers, Bethel Assistance Hub Closed Monday in Observance of Presidents’ Day (FEMA - Federal Emergency Management Agency)
Public Technologies 12 Feb 2026
ANCHORAGE, Alaska - The FEMA and State of Alaska Call Centers and the Bethel Assistance Hub supporting survivors affected by the severe storms, flooding and remnants of Typhoon Halong Oct ... The Alaska Call Center is open from 8.30 a.m.
Edit
Agentforce: How to Intelligently Reduce Call Center Volume (Making Science Group SA)
Public Technologies 11 Feb 2026
In this post, we explore how Agentforce has become the ultimate tool to optimize workloads and transform the user experience. [...] ... Disclaimer ... (noodl. 129424954) .
Edit
AI is helping call center scammers dupe more victims worldwide
Digital Trends 10 Feb 2026
According to a new Bloomberg report, scammer call centers across Southeast Asia are increasingly using cheap, widely available AI tools to dupe more victims ... do not expect scam centers to disappear.
Edit
FEMA Alaska Call Center Hours to Change Starting Monday, February 9 (FEMA - Federal Emergency Management Agency)
Public Technologies 05 Feb 2026
Edit
The Washington Post
03 Feb 2026
Multimillion-dollar fraud probe in Maryland leads to call centers in India
The Washington Post
03 Feb 2026
Edit
Weatherford Democrat
03 Feb 2026
SS Support Network Recognized as a Top BPO and Call Center Company Supporting NEMT Providers ...
Weatherford Democrat
03 Feb 2026
Edit
Multimillion-dollar fraud probe in MD leads to call centers in India
Maryland Daily Record 03 Feb 2026
Edit
Baltimore Sun
03 Feb 2026
‘Systemic failings’ in BGE customer call center haven’t been addressed, state finds
Baltimore Sun
03 Feb 2026
A Maryland Public Service Commission investigation revealed these issues in December and said they point to “systemic failings” in BGE’s customer call center ... Call center doesn’t meet state standards.
Edit
Bland AI Ranks #1 in Expert Review of Best AI Call Center Software for 2026
GetNews 02 Feb 2026
"Most AI call center tools try to abstract complexity ... Most AI call center platforms do not let you own your intelligence ... is the expert-reviewed #1 AI call center software for 2026, providing ...
Edit
Upgraded Retell AI Voice Platform Enables Corporate Call Centers to Deploy Infinite AI Sales and ...
Nasdaq Globe Newswire 29 Jan 2026
Edit
On eve of homeless count, LA County unveils new county homeless department, service call center
LA Daily News 21 Jan 2026
Some come from city and county departments; others come from 2-1-1 operators who direct homeless services calls to the Center in order to send out a housing services team, Hinderliter said.
Edit
New Strategy Service Helps Black Women in Call Centers Turn Ideas Into Fully Set-Up Service-Based Businesses
GetNews 20 Jan 2026
Adrienne Wheeler, founder of , has launched a new clarity-first strategy service designed to help Black women working in call centers decide on and set up their own service-based businesses.
- 1
- 2
- Next page »
