Frequently Asked Questions

User Registration & Membership is a comprehensive WordPress plugin that helps you build and manage membership sites. It combines powerful registration features with complete membership management tools, letting you create subscription tiers, restrict content, process payments, and build thriving member communities.

User Registration & Membership is perfect for anyone creating a membership site on WordPress. It’s ideal for online courses, coaching programs, premium content sites, professional communities, subscription-based businesses, exclusive member portals, and any site that needs to monetize content or services through memberships.

Simply install and activate the plugin through your WordPress admin dashboard. You can immediately start creating membership plans, setting up registration forms with the drag-and-drop builder, restricting content, and accepting payments for your memberships.

Yes, you can configure User Registration & Membership by yourself! Our plugin is completely beginner-friendly, so you can easily build membership plans, customize registration forms, set up payment gateways, restrict content, and manage your members.

No, you do not require any coding skills to use User Registration & Membership.

User Registration & Membership is a fully translation-ready plugin. Thus, it supports multiple languages and translations.

User Registration & Membership works well with most WordPress themes and plugins. However, there might be some rare cases where certain themes and plugins conflict. In such a case, you can contact the support team for help.

User Registration & Membership releases updates on a regular basis, typically several times a year. The frequency may differ depending on the type of update.

We release updates to keep the plugin up to date with the latest WordPress core and security standards, provide security updates, and introduce new features. 

Yes, User Registration & Membership works on WordPress.com, but the feature depends on the type of WordPress.com site you have.

Yes, User Registration & Membership fully supports multisite.

You can find the User Registration & Membership Pro license keys in your account page under the license key tab.

Yes, User Registration & Membership is compatible with page builders like Elementor, Divi, etc. Our plugin is designed to work well within WordPress environments, and it generally functions correctly with most page builders that are compatible with WordPress. 

Yes, the User Registration & Membership plugin has a “Prevent Core Login” feature. When enabled, it redirects attempts to access wp-login.php or wp-admin to the custom login page created with the plugin.

Yes, you can charge users for membership access by integrating PayPal or Stripe. Create subscription plans with recurring payments, one-time fees, or free trial periods to monetize your content and services.

To create a user registration page, you can add a new page to your website. Then, add your custom registration form to the page with a shortcode or the User Registration block.

For a detailed guide, refer to our article creating a user registration form in WordPress.

User Registration & Membership offers various tools to help you manage registered users on your website. For example, you can assign user roles at registration, approve new users, import and export user data, and more.

User Registration & Membership offers comprehensive tools to manage your member base. You can assign membership plans and roles at registration, approve new members, manage subscriptions, control content access, import and export member data, send automated emails, and track member activity.

User Registration & Membership currently supports integration with Mailchimp, MailerLite, ActiveCampaign, and Klaviyo. So, you can integrate User Registration & Membership with any of these email marketing services.

We offer a large selection of WordPress plugins and themes for different uses. Some of our popular themes are Zakra, ColorMag, Spacious, and Flash. As for plugins, we have the Masteriyo LMS plugin for creating and managing online courses. Similarly, you can use the Everest Forms plugin to build forms for different purposes.

Yes, absolutely! User Registration & Membership is a completely free WordPress plugin. However, you can always upgrade to its premium version for advanced features.

Since you can explore User Registration & Membership’s features in its free version, we do not offer a free trial. However, we do offer a risk-free 14-day money-back guarantee for User Registration & Membership Pro. So, if you’re not satisfied with User Registration & Membership after pro subscription, you’ll be refunded. Besides that, a 24-hour demo site is also available.

Yes, User Registration & Membership provides a 100% no-risk money-back guarantee. So, if you change your mind within 14 days (about 2 weeks) of your purchase, we’ve got your back.

Yes, User Registration & Membership provides lifetime plans on all the 3 premium plans – Personal, Plus, Professional. Check out our pricing page to pick a suitable plan.

User Registration & Membership brings you special offers of up to 70% off during holidays and special events like Black Friday. Subscribe to our newsletter so that you never miss an opportunity to get discounts. 

If you wish to switch between different subscription plans, please reach out to our support team. They will help you make the transition to a different plan smoothly.

Currently, we accept major Credit Cards and international Debit Cards, including PayPal and Amazon, via our payment processor FastSpring.

We provide dedicated customer support via live chat, support tickets, and the WordPress.org community forum. Additionally, you can check the detailed documentation, FAQs page, and Facebook group for common queries.

No, you don’t need to install the free version of User Registration & Membership to use the Pro version. Just select your desired plan, download the latest version of the plugin from your account page, set up the plugin, and you’re good to go.

For a detailed guide, please refer to our article on installing User Registration & Membership Pro. 

The free version of User Registration & Membership comes with minimal features to get you started, whereas the pro version includes extra features and premium add-ons to enhance your registration forms.

The User Registration & Membership plugin offers a robust form builder with an easy drag-and-drop interface, allowing you to tailor registration and login pages to your needs. It simplifies your site’s signup process with seamless user management, security, and additional functionalities.

User Registration & Membership is a free-to-use plugin. However, for advanced features and add-ons, you can get yourself a Personal Pack for $79/year, a Plus Pack for $199/year, and a Professional Pack for $399/year.

Besides, you can also buy a bundle of all ThemeGrill products with the ThemeGrill Agency plan at $299/year. Refer to our official pricing page to explore the pro plans in detail.

There are no specific requirements needed to use the User Registration & Membership plugin. All you need is the User Registration & Membership plugin installed and set up on your WordPress website.

With User Registration & Membership’s free plan, you can construct as many websites as you wish without any limits. However, with paid plans such as Personal, Plus, and Professional, you’ll gain access to premium support and updates. These plans allow you to create one, five, or unlimited websites respectively.

Yes, we offer a complete demo for both the free and pro versions of the plugin. We suggest you give it a try if you’re interested in learning how User Registration & Membership works and its features.

Yes, you can try User Registration & Membership Pro through a demo site before purchasing it. And even after you buy the pro plugin, you can enjoy our 100% no-risk money-back guarantee within 14 days (about 2 weeks) of purchase.

Here’s a link to the demo site just in case User Registration & Membership demo.

As you can see on the pricing page, the highest plan we offer is the Professional plan that already covers Enterprise level features.

The major differences between these three plans are the features, add-ons, and the site license limit. The Personal Plan comes with basic features and add-ons for a 1 site license. The Plus and Professional plans offer 5 site licenses and unlimited site licenses respectively. You also get additional add-ons with each plan for building a comprehensive signup system.

For further details, please visit the pricing page. 

Your renewal cost will be the original price of the plugin without any discounts. We recommend checking the licensing information for the User Registration & Membership plugin for further details, or you can contact our support team.

Yes, we provide discounts for qualified non-profit/students/academic institutes. Please contact our sales team via the contact page to request a discount. They’ll inform you about the requirements and procedures to get the discount.

Yearly plans are subject to automatic renewal at full price without any discounts. You can change or cancel plans any time from your account page.

Your transactions with User Registration & Membership are extremely secure as we accept payments via the most trusted payment gateways like PayPal and Amazon. Besides, we also accept credit/debit card payments. And don’t worry, we don’t store your card details.

We suggest User Registration & Membership’s most popular plan – the Plus pack, offering every feature and add-on required to build a streamlined registration system. However, you can also choose a Personal or Professional plan based on your specific requirements.

We also have the ThemeGrill Agency plan, that gives you a bundle of all ThemeGrill products for the best value.

Yes, you can cancel your subscription at any time. However, please be informed that we do not offer refunds for partial months of service.

Although the existing plugin and your website will continue to function as usual, you won’t get access to support and updates unless you renew your license.

No, you can’t purchase individual add-ons. You’ll get access to all of the add-ons when you buy a Plus or Professional Plan.

ThemeGrill is the parent company of User Registration & Membership. ThemeGrill designs and develops top-quality WordPress themes and plugins, and the User Registration & Membership plugin is one of them.