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Rogers support

Get fast AI-powered answers to general questions

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    Welcome to Rogers

    New to Rogers? Here's everything you need to get started.

    Trending Topics

    Order the iPhone 17 family

    View details about the new iPhone 17 series and iPhone Air. Order here!

    How to check your ticket status

    Learn how to check the status of service or technical support tickets for your home or mobile service.

    Network health

    Having service issues?

    Check out our Network and Outage hub to know if there are ongoing issues in your area.

    Still have a temporary cable line?

    Learn more about temporary cable replacement including checking the status of your cable line burial work.

    Device Guides

    Try our accessible interactive guides for help with your mobile devices, Rogers Xfinity equipment, apps and more.

    Track your order

    Chat with Anna, our virtual assistant to track your order status and shipping details in real-time!

    Set up auto-payments

    Eligible mobile plans now include an Automatic Payments Discount up to $10/month.

    How you can self-serve online

    You can easily manage your account and services online using MyRogers!

    How to reschedule or cancel an Rogers Service Appointment

    Follow these easy steps to reschedule or cancel your Rogers Service Appointment online or through MyRogers, so you can manage your appointment on your own time.

    How to reschedule your installation appointment

    Check your appointment details and reschedule your installation appointment online with these steps.

    Self-install Rogers Xfinity services

    Learn more about our safe, no-contact home delivery and easy installation for your Rogers Xfinity services.

    Optimize your WiFi

    Try these easy and effective ways to improve your WiFi.

    Returning a device

    Learn how to return a Wireless phone or accessory

    Roaming

    Roaming support

    Taking a trip soon? Learn how to use Roam Like Home.

    Accessibility


    We're committed to ensuring our products and services are accessible. Learn more

    Have a concern? Contact us



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