Hardware + AI for HVAC Contractors

Get Every Install Right.
Catch Failures Before Your Customer Calls.

Thalo gives HVAC contractors data-backed control at every stage — from Day 1 commissioning to 24/7 equipment monitoring. No Wi-Fi. Easy Setup. Real results.

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≤ 5%
Install callback rate
when using Gordon
15 min
Sidekick install,
no Wi-Fi needed
Gordon
Day 1 — Installation
Gordon
Sensor-verified commissioning, certified.
Get the install right the first time.
 Sidekick
Day 2+ — Monitoring
Sidekick
24/7 cellular monitoring for any refrigerant-based system. Catch problems before your customer calls.

Trusted by

Brown University Empire State Realty Trust Fischer Comfort Systems USA KCG New Lab Port Authority NY NJ Related We Clean Heat Pumps
Brown University
Empire State Realty Trust
Fischer
Comfort Systems USA
KCG
New Lab
Port Authority NY NJ
Related
We Clean Heat Pumps
The Industry Problem

Where HVAC Companies Lose Time & Money

~23%

Install Failures and Callbacks

Nearly 1 in 4 installs requires a return visit — refrigerant issues, improper charge, or vacuum failures tied to line set connections.

3–5×

Emergency Cost Premium

Reactive emergency repairs cost 3–5× more than proactive maintenance. Without early warning, every failure becomes a crisis.

$2K+

Per Wasted Truck Roll

Dispatching blind means the wrong technician, missing parts, and multiple trips. Every avoidable callback burns margin.

Our Solutions

The Full HVAC Equipment Lifecycle — Covered

Thalo combines hardware and AI software to give HVAC teams data-backed control from the day of installation through years of ongoing service.

Day 1 — Installation
Gordon by Thalo Labs

Gordon

A connected diagnostic tool that transforms HVAC line set commissioning into a guided, sensor-verified workflow. Automated pressure holds, vacuum verification, and refrigerant charge validation — with a digital certification report at the end.

  • Targets ≤5% callback rate vs. industry ~23%
  • Auto-generated PDF certification per install
  • 4G LTE cellular — leave on-site, get alerts remotely
  • Eliminates manual logs and paper sign-offs
Learn More Beta Testing Now
Day 2+ — Monitoring
Sidekick by Thalo Labs

Sidekick

A non-invasive monitoring device that continuously tracks compressor health, refrigerant behavior, and system performance. When something drifts, you know first — so techs arrive with the right parts and fewer return trips.

  • No Wi-Fi required — Thalo cellular included
  • 15-minute non-invasive install
  • Real-time alerts before customers notice a problem
Learn More
The Thalo Approach

From Reactive to Preventative

Traditional HVAC service runs on scheduled visits. Thalo gives you the data to know exactly when action is needed — and what to do when you arrive.

Install
1

Install

Sidekick sensors non-invasively inside the unit and connect to power. Scan the QR code to activate and bring the system online in minutes.

Monitor
2

Monitor

After installation, Sidekick continuously monitors system performance, detecting issues early and identifying root cause before dispatch.

Act
3

Act

When performance drifts, actionable alerts are sent so you can dispatch the right technician with the right parts the first time.

Case Study

One Contractor. $50,000+ in 3 Days.

A New York affordable housing property faced widespread heating failures in December. Nine VRF heat pumps were failing and residents were without heat. Using Thalo's real-time monitoring, the contractor remotely diagnosed the situation before setting foot on-site.

~$10K+
Emergency repairs completed
~$40K+
Follow-on work identified
244°→142°F
Compressor temp improvement
32→90
Equipment health score
Read the Full Case Study

"Copilot provided valuable direction to determine quickly what could be rehabilitated versus what required deeper repair — helping us move faster and quote with confidence."

— CEO, Commercial HVAC Services Firm

9 Commercial VRF Heat Pumps · NYC Affordable Housing

2 units with compressor failures + 7 critically undercharged — all diagnosed remotely before the team arrived on-site with a data-backed repair plan.

See It In Action

Watch Thalo Work

Sidekick Installation Walkthrough

Sidekick Installation Walkthrough ↗
How Thalo Works

How Thalo Works — Overview ↗
Get Started

Ready to See It in Action?

Book a 15-minute demo with our team. We'll walk you through both products and show you exactly how Thalo fits your workflow.

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