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Dream Team Support
@DTcustsupport
@dreamteamfc customer service -answering all your queries, 9am-5pm Monday to Friday. Live Chat - thesun.co.uk/chat
dreamteamfc.com
Joined August 2013
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  • user avatar
    Dream Team Support
    @DTcustsupport
    Dec 20, 2023
    To confirm, player points from the abandoned Bournemouth v Luton Town tie have been removed from our Fantasy Game (if still showing for you, please reload). The replayed tie will feature in a future Gameweek. Best wishes to Luton Town's Tom Lockyer.
    109K
  • user avatar
    Dream Team Support
    @DTcustsupport
    Aug 11, 2016
    UPDATE: Make sure your App is updated to the latest version in the App store or Google Play store to get the latest features and fixes.
  • user avatar
    Dream Team Support
    @DTcustsupport
    Aug 14, 2023
    Managers are currently unable to view other managers' teams in The Sun Dream Team fantasy game - but we can confirm that feature will return in Gameweek 3. In the meantime, enjoy managing in private! Thank you for your patience.
    8.3K
  • user avatar
    Dream Team Support
    @DTcustsupport
    Sep 1, 2017
    We are aware of the small issues with transfers this morning and are working as fast as possible to get these all resolved for you. Thanks
  • user avatar
    Dream Team Support
    @DTcustsupport
    Jun 3, 2019
    Hi everyone, we're aware of the issue where points for the UCL Final aren't being reflected in any leagues! We apologise for any inconvenience caused by this. We're investigating this now and will be able to provide you with an update soon!
  • user avatar
    Dream Team Support
    @DTcustsupport
    Jul 6, 2015
    Please like our Dream Team Customer Service Facebook page. It's there for any queries you have as well as here. facebook.com/pages/Dream-Te…
  • user avatar
    Dream Team Support
    @DTcustsupport
    Dec 29, 2023
    A few asking about points 'mysteriously' changing... OPTA checks its data after every match and corrections can occasionally impact player points in our fantasy game (eg Son was awarded +1pt overnight). The cut-off for any changes in Dream Team is 12hr after the final whistle.
    2.8K
  • user avatar
    Dream Team Support
    @DTcustsupport
    Dec 11, 2023
    Heads-up: #CPFC’s matches against Brighton (PL) and Everton (FA Cup) have been moved forwards to Thursday nights, but appear at the END of Gameweeks (16 and 18, respectively). We’ve done this to avoid Gameweeks starting on a Thursday. See fixtures here:
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    The Sun Dream Team
    From dreamteamfc.com
    2K
  • user avatar
    Dream Team Support
    @DTcustsupport
    Nov 4, 2022
    Oops. Gremlins have got to player budgets in our Season game. We’ve suspended transfers while we fix the issue. We hope to have things up and running again this afternoon. Apologies for the inconvenience.
  • user avatar
    Dream Team Support
    @DTcustsupport
    Aug 12, 2016
    Replying to @gowdso
    Hello Stuart, it asks you how many people you want in your league before you create it. After that, you're unable to change it.
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    Dream Team Support
    @DTcustsupport
    Jan 16, 2024
    A heads-up that Bournemouth's 4th round FA Cup tie against Swansea on Thurs 25 Jan has been moved to GW20 in our fantasy game. Our team felt a Thurs deadline would inconvenience too many gaffers. The move is consistent with the previous round. GW21 deadline is 18:45 next Friday.
    3K
  • user avatar
    Dream Team Support
    @DTcustsupport
    Sep 21, 2017
    We are currently looking at updating all points awarded for the missing league games matches 🧐⚽️
  • user avatar
    Dream Team Support
    @DTcustsupport
    Feb 28, 2024
    We've been asked to clarify the DT Fantasy Gameweek schedule for the end of the season. It looks like this: - GW36 Sun 19/05 (PL) Wed 22/05 (EL final) - GW37 Sat 25/05 (FA Cup Final) Wed 29/05 (ECL Final) Sat 01/06 (CL Final) [Can't be a triple GW for any team/player]
    2.6K
  • user avatar
    Dream Team Support
    @DTcustsupport
    Aug 12, 2017
    Replying to @3577fffg
    Hit 'undo transfer'. Shocking, I know.