XBOX Support (@XBOXSupport) / X

XBOX Support

3M posts

XBOX Support

@XBOXSupport

For all support, articles, & info: xbx.lv/XBOXSXC | Support videos: bit.ly/3Ml4psV | News & Updates: @XBOX & @XBOXWire

Redmond, WA

Joined July 2009

Pinned
XBOX Support
@XBOXSupport
Apr 4, 2025
It’s Microsoft’s 50th anniversary, that’s decades of changing the game. Celebrate by adding a new badge to your Xbox profile, and it starts by being an Xbox Insider. Learn more here: msft.it/6015qtkiB
991K
XBOX Support
@XBOXSupport
Feb 25, 2021
We are aware that users may not be able to sign-in to Xbox Live at this time. Our teams are currently investigating to fix this issue. We will update here and on xbox.com/status when we have more information to share!
XBOX Support
@XBOXSupport
Mar 15, 2020
We understand some users may be experiencing errors with sign in or matching making on Xbox Live, and are currently investigating. Please check back here for details.
XBOX Support
@XBOXSupport
Jun 1, 2024
We are aware some users may be unable to sign in at the moment. While our team is investigating, stay tuned here or on our status page for updates. Xbox.com/status
1.7M
XBOX Support
@XBOXSupport
Jul 2, 2024
We are aware that some users have been disconnected from Xbox Live. We're investigating! Please follow here and on our status page for updates. Xbox.com/status
9.4M
XBOX Support
@XBOXSupport
Jan 30, 2019
We are aware of reports of Xbox One console startup, title update and sign-in errors. We will keep everyone informed once we have more information to share. Thank you all for your patience.
XBOX Support
@XBOXSupport
Aug 16, 2018
Running into error code: 0x800488FC when attempting to sign into your Xbox One console? No sweat, our teams are on it. We'll update here when we have more information to provide!
XBOX Support
@XBOXSupport
Feb 25, 2021
Our teams are continuing their investigation and have found that users experiencing sign-in issues may have issues with Purchasing Content and Party Chat as well. We will send additional updates here and on xbox.com/status when we have more information to share.
XBOX Support
@XBOXSupport
Dec 18, 2020
Cyberpunk 2077: To ensure that every player can get the experience they expect on Xbox, we will be expanding our existing refund policy to offer full refunds to anyone who purchased Cyberpunk 2077 digitally from the Microsoft Store, until further notice. msft.it/6010pXEHj
XBOX Support
@XBOXSupport
Feb 1, 2019
If you’re running into errors attempting to sign in or access previously purchased content, our teams are aware and working to identify the cause. We’ll update here when we have more to provide.
XBOX Support
@XBOXSupport
Sep 7, 2019
Our teams are aware & currently investigating errors when attempting to sign in. We'll update here & on our status page: xbox.com/status when we have more info to share.
XBOX Support
@XBOXSupport
Oct 30, 2018
Looks like our sign-in services might've gotten double-ramp double-wall rushed into submission. Luckily, our engineers are build-gods and are working to get the high ground on these noobs. Please bear with us as we try and get this dub. (like if you miss double-pump)
XBOX Support
@XBOXSupport
Jul 3, 2024
Users should no longer be encountering issues signing in to Xbox Live and services. Thank you for your patience, game on!
XBOX Support
@XBOXSupport
Jul 2, 2024
Investigation continues into issues impacting users ability to sign in to Xbox Live and services. Thank you for your patience while our engineers work. Updates here and on Xbox.com/status
2.5M
XBOX Support
@XBOXSupport
Jul 2, 2024
Investigation continues into issues impacting users ability to sign in to Xbox Live and services. Thank you for your patience while our engineers work. Updates here and on Xbox.com/status
XBOX Support
@XBOXSupport
Jul 2, 2024
Our investigation is taking longer than expected, thank you for your patience and reports! We'll continue to update here and on our status page, Xbox.com/status
7.9M