Airbnb Help (@AirbnbHelp) / X

Airbnb Help

457.4K posts

Airbnb Help

@AirbnbHelp

Official support handle for @airbnb

Joined July 2014

Pinned
Airbnb Help
@AirbnbHelp
Feb 23, 2023
Sometimes, people create fake social media accounts designed to look like Airbnb's. These accounts can be used to try to obtain personal information. If you encounter an account that looks like Airbnb's, but asks for confidential information, be cautious and DM @AirbnbHelp
475K
Airbnb Help
@AirbnbHelp
Mar 3, 2022
Hi there, thank you for contacting us. We can confirm we are waiving all guest and host fees on all bookings in Ukraine at this time. Thank you.
Airbnb Help
@AirbnbHelp
Jul 10, 2023
Replying to @daveholtz
Hi, David. Thank you for reaching out to us. Please send us a DM with the email address connected to your Airbnb account, so we can take a closer look.
781K
Airbnb Help
@AirbnbHelp
Jan 24, 2020
Replying to @tanamongeau
Hey Tana, we'd like to find out more. Could you DM us with the email address linked to the Airbnb account used for booking? We're standing by.
Airbnb Help
@AirbnbHelp
Aug 19, 2024
Replying to @ewwwen_
Bonjour, nous avons vu votre publication et nous aimerions voir cela de plus près. Pourriez-vous s'il vous plaît fournir l'adresse e-mail associée à votre compte Airbnb via message privé ? Notre équipe est là pour vous aider.
640K
Airbnb Help
@AirbnbHelp
Jun 10, 2023
Replying to @inreGray
Hi there, we came across your tweet and wanted to reach out to offer our support. If you could please send us your email address by DM, we'll follow up from there. Thanks.
770K
Airbnb Help
@AirbnbHelp
Apr 7, 2017
This behavior is abhorrent. We worked to support the guest and this host has been permanently removed from Airbnb.
Airbnb Help
@AirbnbHelp
Jun 2, 2019
Replying to @distorsun
The language is unacceptable and has no place in the Airbnb community. We’ve removed the host from our platform and are supporting the guests with a new place to stay. We’re thankful to them for bringing this to our attention so we could take action.
Airbnb Help
@AirbnbHelp
Aug 25, 2017
Airbnb has activated our host community to open their homes for $0 for those evacuating for Hurricane Harvey. bit.ly/2wKUPw6
Airbnb Help
@AirbnbHelp
Jun 2, 2019
Replying to @xrubixx_
The language is unacceptable and has no place in the Airbnb community. We’ve removed the host from our platform and are supporting the guests with a new place to stay. We’re thankful to them for bringing this to our attention, so we could take action.
Airbnb Help
@AirbnbHelp
Mar 3, 2022
Replying to @englishpaulm
We can confirm we are waiving all guest and Host fees on all bookings in Ukraine at this time.
Airbnb Help
@AirbnbHelp
Dec 17, 2023
Replying to @TasiasWord
Hi Fantasia, Airbnb does not condone discrimination in any way. You can view our Nondiscrimination Policy here: air.do/6014RrtEK Please send us a DM with the email address connected to your booking, so our team can follow up. Thank you.
airbnb.com
Airbnb: Vacation Rentals, Cabins, Beach Houses, Unique Homes & Experiences
Please review our Nondiscrimination Policy.
215K
Airbnb Help
@AirbnbHelp
Feb 4, 2023
Replying to @__apf__
Hi Adriana, we came across your tweet, and we're here to help. Please send us a DM with the email address linked to your Airbnb account so that we can look into this for you. Thank you.
585K
Airbnb Help
@AirbnbHelp
Jun 29, 2022
Replying to @eleanor_226
Hi Eleanor, Airbnb does not condone discrimination in any way. You can view our Nondiscrimination Policy here: air.do/6010zYWo6 We'd like to look into this, please send us a DM with the email address connected to your account, so our team can follow up. Thank you.
airbnb.com
Airbnb: Vacation Rentals, Cabins, Beach Houses, Unique Homes & Experiences
Please review our Nondiscrimination Policy.