No, you do not need your credit card information to sign up for our Hobby plan or to upgrade to the 30-day Enterprise trial.

Hobby is always free and has generous feature limits to build personal projects or validate ideas. All you need is to sign up with your email address or via social profiles (GitHub, Facebook, or Google).

Any single piece of content stored in Hygraph, such as blog posts or landing pages, is a content entry, regardless of whether it contains one field or many. If you have a schema for "landing page," then every "landing page" content entry counts as a single entry, not each field within it.

Assets are any digital files that are uploaded to Hygraph's Digital Asset Manager, or DAM (e.g. images, PDF files, or videos). They are stored in Hygraph and served via a global content delivery network (CDN).

Yes, assets also count against your content entry limit.

You can upgrade to our Growth plan or expand with add-ons.

If you have any specific questions regarding plan customization or upgrading, we are happy to work with you on a case-by-case basis to make sure your plan supports your needs. Reach out to our Sales Team.

If you are on the Growth plan and reach your API Operations and Asset Traffic limits, additional usage will be charged automatically from your credit card at the end of your billing cycle. Overages (every 10,000 API Operations and 1 GB of Asset Traffic) cost USD 20 cents each (USD 20 for every 1 million).

If this happens on Hobby, usage will be blocked until the next billing period. You can monitor your usage statistics on your project dashboard.

We accept credit cards from all major credit card providers. Enterprise plans can be paid by bank transfer as well.

In most cases, we charge USD. European based customers can also be charged in EUR.

No, the additional usage will be charged at the end of a billing period.

Cached requests are not rate-limited. Uncached requests that fetch content from the database are rate-limited on the different tiers by default:

• Hobby: 5req/sec
• Growth: 25req/sec
• Enterprise: Up to 500req/sec

All limits can be lifted. Talk to sales to request a custom plan.

Yes! We understand that every business has different needs. Our goal is to provide you with the tools that can help you achieve your vision for your projects. The Hygraph Sales Team will work with you to find the best solution for your company.

Service Level Agreements are available in our Enterprise Plans but feel free to reach out to our Hygraph Sales Team about your specific requests and we will see how we can best meet your needs.

There are many other options for support with all of your Hygraph needs! Reach out to us in our Slack Channel, on Intercom (our on-site or in-app chat), or email us at sales@hygraph.com. We also have an extensive collection of documents available on our website that can help you through the onboarding of Hygraph.

No, the price for Growth (self-service plan) is listed on our website in the Pricing section. There are no hidden fees or additional charges, as highlighted before and listed in the pricing page comparison table.

Yes! We'd love to accommodate your requests for special projects. Get in touch with us to discuss your project, and we'd be more than happy to talk about how we can support you. We often collaborate with others to support projects, particularly around education and open-source.

Yes, when starting a new Hobby project in Hygraph, you can upgrade to a 30-day trial of our Enterprise plan, giving you access to some of the premium features.

If you're working towards a Proof of Concept or MVP for a project at a much larger scale and would like to try out more of our Enterprise features, contact our Sales team.

At the end of your 30-day trial, you can select the plan that best suits your needs. Keep in mind that depending on the plan you choose, certain features and usage limits may be more restrictive.