Cleverific works by holding the order in Shopify for a customizable period of time to allow customers the chance to edit the order. Cleverific is directly integrated with Shopify's customer accounts and thank you pages.

Customers can access order editing features from their order confirmation email and from email or SMS notifications from our Klaviyo integration.

After the editing window has closed, Cleverific seamlessly removes the order from on hold status to allow downstream systems to start processing the order.

Cleverific works well with many different 3PLs—it’s pretty straightforward. Shopify Flow automation holds orders in Shopify during the customer editing window (typically about 60 minutes). Once the editing window closes, the automation signals to Sync that the order is ready to be synced over for fulfillment, and the customer can no longer edit their order.

One merchant installed Cleverific successfully right before Black Friday without even reaching out to us and was able to cut thousands of support tickets. The setup takes about 5 minutes.

Yes. We integrate directly with Shopify and work alongside your existing fulfillment, email, and upsell systems. With over 10 million orders processed, we are certain even the most unique setups will work.

Address changes, adding items, changing quantities, cancellations, and reorders. Our platform handles the complex scenarios that other solutions can't touch, including inventory checks, warehouses, sales taxes, BXGY discounts, and payment processing.

Cleverific is SOC 2 Type 2 certified, the highest security standard in the industry, ensuring your customer data is completely protected.

Setting up Cleverific is completely drag and requires no coding at all. If you can use basic Shopify admin functions, you can manage Cleverific. If you have any questions, our support team is more than happy to set everything up for you.