Customer Success

Compliance Without Confusion

See how Drata becomes your compliance partner, making the whole process a breeze and keeping you right on target with your goals.

Customers

Drata Users

0.0

G2 Support Rating

The Drata Approach

It Takes More Than Software to Reach Your GRC Goals

Customer obsession is in our DNA. CS was the first functional department at the company, ensuring we deliver on our commitment to putting our customer first in all things. This has and continues to separate Drata in the market and we couldn't be prouder.

How Drata Helps

Expertise. Extra Fast.

Risk and compliance can’t wait. With multiple support channels, you’ll have help in minutes for any problem, big or small.

Our customer success team does more than oversee your journey. Right from the start, they help you with everything from onboarding to adopting new features and setting up action plans that align to your specific goals.

They keep things running smoothly, making sure you're always using best practices and maximizing ROI.

Set Goals

Every GRC program needs a goal. Work with Drata to decide the frameworks you want to pursue and establish your timelines.

Onboard & Setup

Learn the ins and outs of Drata, including how to manage policies, integrations, roles, access reviews, and more in a matter of weeks.

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Drive Results

Do you have your controls under control? Check in with the Drata team to get helpful guidance, track progress, and meet your GRC goals.

Keep Learning

With webinars, help articles, industry reports, and updates on Drata’s newest features, you’ll stay at the top of your GRC game.

Trust Center

Customer Success You Can See

With Trust Center, you can display and share certifications and attestations, security policies, and the controls you’re automatically monitoring with Drata’s platform.

Explore Trust Center Get a Demo

""Within 4 weeks of signing up for Drata, we closed our first enterprise contract from a unicorn and thanks to that, got a term sheet from our dream investor. The results not only met the immediate need for fundraising but also positioned the company for future growth, opening doors to new enterprise channels.""

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John Li

CEO, Vimcal at Vimcal

Drata wasn’t just good software it was a good partner.

“The thing that sold me on Drata after the fact has been their support and partnership in our success. They corrected us when we started going off-course and pushed us to get across the finish line.”

Michael A.

Drata equals professionalism.

“When we had a small issue with the latest Drata Agent on 3 of about 30 Windows-PCs, I contacted support and the response was quick. After some brief back and forth, I was provided a solution that was easy to understand & implement.”

Michael B.

An incredible company with a great tool and even better people.

“Though not a traditional ‘feature’ their staff is what really makes them stand out. They are helpful, fast, knowledgeable and in the rare event they don't know an answer they find someone who does.”

Kurt W.

Easy to onboard and operate.

“The implementation of Drata, coming from a previous solution, was really easy: simple staged onboarding steps, pre-canned policies to review combined with easy agents to configure for employee devices.”

Doug M.

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Get a Partner in Compliance

Meet with our team to discover how you can build an effective GRC program that meets your goals and saves you time.

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