Resolved -
This incident has been resolved.
Jan 9, 20:54 UTC
Identified -
We have identified an issue with our support chat tool that is affecting communication with our customers. As a result, there may be delays when reporting support issues via chat during this period.
For immediate assistance, please reach out to us by submitting a support ticket.
We greatly appreciate your patience and understanding as we work to resolve this issue as quickly as possible. Thank you for your continued support.
Jan 9, 19:48 UTC
