Security by design:
Trust by default

At Bandwidth, security is built into everything we do, providing a foundation of trust for your services. Our security program is designed to protect your data and communications, ensuring the reliability and integrity that your customers expect. We are independently certified and compliant with global standards to give you confidence in our platform.
Image

Image
Secure product development

We embed security from the ground up, so our products are secure by design. This means your services are built on a resilient and trustworthy foundation with Bandwidth.
Image

Early-stage

Threat modeling and risk assessments are conducted before any coding begins.

Image

Architecture

Security architecture reviews integrate privacy from the outset.

Image

Secure coding

We follow secure coding practices aligned with the OWASP Top 10 and other industry standards.

Image

Developer training

All engineers are required to complete secure development training.

Image

Automated analysis

Automated static and dynamic analysis is built into our CI/CD pipeline, catching vulnerabilities before they can impact your service.

Image
Continuous operations and threat monitoring

Our dedicated security teams work 24/7 to protect our network and your services from threats.
Image

24×7 Monitoring

Our Security Operations Center (SOC) and Network Operations Center (NOC) continuously monitor our on-premises, cloud, and product environments.

Image

AI-driven analysis

We use AI for event analysis and correlation to ensure rapid detection and response to potential issues.

Image

Threat detection

Our systems include intrusion detection, DDoS mitigation, and anomaly detection to protect against attacks that could impact your service availability.

Image

Real-time intelligence

We perform real-time analysis and ingestion of global threat feeds and actively monitor third-party and supply-chain risks to stay ahead of threats.

Image
Data protection and encryption

We combine strong encryption with privacy-first principles to protect sensitive data.
Image

Data encryption

We employ encryption for data both in transit and at rest, using protocols like TLS, SIPS, and SRTP to secure data and access to our products and services.

Image

Data minimization

We only collect the data that is necessary, and we use anonymization and pseudonymization techniques to reduce data identifiability.

Image

Retention

We follow strict data retention schedules that align with global requirements, ensuring data is not held longer than necessary.

Image
Secure access to the Bandwidth App

We implement robust access and identity controls to ensure you are always secure and protected.
Image

Multi-factor Authentication (MFA)

We provide an additional layer of security with MFA for all users.

Image

Single Sign-On (SSO)

SSO support offers you a convenient and secure way for your users to access our App with consistent, reliable authentication.

Image
Validation and audits

We continuously assess and strengthen our security posture to ensure your confidence in our platform.
Image

Penetration testing

We conduct regular internal and independent third-party penetration tests.

Image

Bug bounty

Our public bug bounty program encourages responsible disclosure from the security community.

Image

Resilience testing

We regularly test our systems for DDoS resilience to ensure service availability and uptime.

Bandwidth certifications and compliance memberships

Image
ISO 27001:2022
certified
Image
SOC 2 Type II
compliant
Image
GDPR
global regulation alignment
Image
CCPA
global regulation alignment
Image
Meets HIPAA security requirements
for eligible services
“Achieving the ISO 27001:2022 certification demonstrates to our customers Bandwidth’s commitment to information security, best practices, and the importance of the protection of our customer’s data.”
Andrew Grimmett, VP of Information Security