Introduction
Booktics’ automation feature offers an advanced and flexible solution for managing booking-related email communications. It allows you to create customized email workflows that are triggered by specific booking events and user actions.
With automation enabled:
- You can trigger emails for key actions such as appointment scheduling, rescheduling, cancellation, order creation, and even when a new team member is added.
- Emails can be customized for different user roles (such as customer, admin, or team member) and based on time-specific conditions.
- You have full control to design, edit, and personalize email content using built-in templates or by creating new layouts from scratch.
This ensures that all stakeholders receive timely, relevant, and branded communication, resulting in a smoother and more professional booking experience.
