Common Questions
How does product recommendation tracking work for ecommerce?
We query AI platforms with shopping-intent prompts like "best running shoes" or "sustainable fashion brands" to track when your products are recommended to shoppers.
Do you use APIs or web scraping to collect data?
You choose. We offer both options: direct API calls for platforms like OpenAI and Anthropic, or web scraping to capture real-world AI responses as users see them. Pick the method that best fits your needs, or use both for comprehensive coverage.
Which AI shopping assistants do you monitor?
We track ChatGPT, Google AI Overview, Perplexity, and all major AI assistants that shoppers use for product research. Enterprise plans can add custom platforms including Claude.
How quickly can I see product visibility results?
You'll receive your first product visibility report within 24 hours of signing up. We analyze how your products rank against competitors in AI recommendations immediately.
Is this only for large ecommerce brands?
No! We work with ecommerce brands of all sizes—from Shopify stores to enterprise retailers. Our plans scale from growing stores to multi-brand organizations.
Do you offer a free trial?
Yes, we offer a 7-day free trial for all plans. No credit card required to start tracking your product visibility.