Resolved -
This incident has been resolved.
Oct 22, 08:58 PDT
Identified -
This morning, we temporarily disabled Format Prints Marketplace as a proactive security measure in response to an industry-wide vulnerability affecting PHP, a core web technology used by many platforms.
In line with guidance from leading cybersecurity authorities, we’re keeping Prints Marketplace offline while we prepare to apply critical patches from the vendor, which are scheduled for release at 10:00 AM ET.
This is precautionary. Format has not been affected, and there is no evidence that any customers or their data have been impacted. Your Format site, portfolio, and account are working as normal.
It will take time to apply the patches, and we’ll provide updates here. We understand this may impact your business, but we must prioritize the security of your data. Thank you for your patience!
