Update - AWS services in the UAE region (uae01) continue to be severely disrupted due to infrastructure failures. Following the recommendation from AWS to move workloads out of the region, impacted Tenable customers in uae01 have been offered alternative hosting in the EU. UAE-based cloud scanners will experience timeouts; users should update scan configurations to utilize a different region's cloud scanner. AWS has not yet provided an estimated time of recovery. We will update as new information becomes available.
If you have additional questions, please contact your account team.
Mar 09, 2026 - 08:23 EDT
Update - AWS services in the UAE region (uae01) continue to be severely disrupted due to infrastructure failures. Following the recommendation from AWS to move workloads out of the region, impacted Tenable customers in uae01 have been offered alternative hosting in the EU. UAE-based cloud scanners will experience timeouts; users should update scan configurations to utilize a different region's cloud scanner. AWS has not yet provided an estimated time of recovery. We will update as new information becomes available.
If you have additional questions, please contact your account team.
Mar 04, 2026 - 13:57 EST
Update - Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.
Mar 04, 2026 - 07:55 EST
Update - Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.
Mar 04, 2026 - 02:29 EST
Update - Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.
Mar 03, 2026 - 21:38 EST
Update - Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.
Mar 03, 2026 - 09:44 EST
Update - Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.
Mar 03, 2026 - 07:40 EST
Update - Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.
Mar 03, 2026 - 03:13 EST
Update - Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.
Mar 03, 2026 - 01:03 EST
Update - Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.
Mar 02, 2026 - 21:05 EST
Update - We are aware of and actively investigating login and performance issues currently impacting all functionality on site UAE01. Scans utilizing UAE Cloud Scanner group are also affected and will be aborted. Our cloud provider has identified the cause of the problem and is working to implement a fix for the issue. We continue working closely with our cloud service provider and we will provide periodic updates as our engineers continue working on this issue.
Mar 02, 2026 - 18:52 EST
Update - We are aware of and actively investigating login and performance issues currently impacting all functionality on site UAE01. Scans utilizing UAE Cloud Scanner group are also affected and will be aborted. Our cloud provider has identified the cause of the problem and is working to implement a fix for the issue. We continue working closely with our cloud service provider and we will provide periodic updates as our engineers continue working on this issue.
Mar 02, 2026 - 15:49 EST
Identified - We are aware of and actively investigating login and performance issues currently impacting all functionality on site UAE01. Scans utilizing UAE Cloud Scanner group are also affected and will be aborted. Our cloud provider has identified the cause of the problem and is working to implement a fix for the issue. We are working closely with our cloud service provider and we will provide periodic updates as our engineers continue working on this issue.
Mar 02, 2026 - 08:04 EST
Update - We are aware of and actively investigating login and performance issues currently impacting all functionality on site UAE01. The issue is related to an ongoing incident with our cloud service provider. We are working closely with our cloud service provider and we will provide periodic updates as our engineers continue working on this issue.
Mar 02, 2026 - 05:57 EST
Update - We are continuing to investigate this issue.
Mar 02, 2026 - 04:57 EST
Update - We are aware of and actively investigating latency issues that are impacting Tenable for users on our UAE site. The issue is related to an ongoing incident with our cloud service provider. We will provide periodic updates as our engineers continue working on this issue.
Mar 02, 2026 - 04:54 EST
Update - We are continuing to investigate this issue.
Mar 02, 2026 - 03:44 EST
Investigating - We are aware of and actively investigating latency issues that are impacting Tenable.VM for users on our UAE site. We will provide periodic updates as our engineers continue working on this issue.
Mar 02, 2026 - 03:29 EST
