AI agent · UK Contact Centre Bots

Contact centre bots for UK, Irish and Commonwealth service teams

BotCentre builds AI bots for contact centres in the UK, Ireland, Canada and Australia, tuned to local accents, spelling, bank holidays and data protection rules.

UK and Irish contact centre managersCanadian and Australian service teamsCouncils and utilities

BotCentre is open for requests · Start free: Centre readiness review

How it works

From question to finished work

1Share call reasons, opening hours and your knowledge base.

2BotCentre answers routine enquiries and routes the rest with context.

3Advisors spend time where it matters and callers get quicker answers.

Why BotCentre

Built for the people doing uk contact centre bots every day

BotCentre exists so the repeat work in uk contact centre bots gets done properly, on demand, by a specialist that answers to you — with a person reading every request.

Who BotCentre serves

UK and Irish contact centre managers
Canadian and Australian service teams
Councils and utilities

Start free: Centre readiness review

Prices before work

Every BotCentre service has a published price, and scope is confirmed by email before anything is charged.

A person on every request

A real person reads each request. Nothing is sent, filed or charged on your behalf without your say-so.

2% for impact

2% of BotCentre revenue supports impact projects through SavingTheWorld.org.

Services & pricing

What BotCentre does

Clear scope, prices up front. Pick a service and BotCentre confirms details by email before any work or payment.

Centre readiness review

Which enquiries suit a bot, from your call reasons.

Free

Voice bot for local accents

Answers routine calls, tested on regional accents.

From $2,500/mo

Web chat bot

Answers enquiries in local spelling and tone.

$379/mo

GDPR-aware call notes

Summaries that avoid storing unnecessary personal data.

$0.05per event

Bank holiday scheduler

Opening hours and messages across regions.

Free

Vulnerable customer flagging

Flags signs a caller needs extra support and routes them.

$249/mo

UK Contact Centre Bots guides

Know-how, free

Practical uk contact centre bots knowledge from the same playbook BotCentre works from.

Choosing enquiries for a UK contact centre bot

Balance checks, bookings and account updates before complex cases.

Designing for regional accents

Testing speech recognition across regions and fallback strategies.

Data protection in bot conversations

Lawful basis, retention and minimisation under UK and EU rules.

Supporting vulnerable customers

Recognising signs, adjusting service and recording needs appropriately.

Newsletter

The BotCentre Queue

One contact centre improvement for UK and Commonwealth teams every Thursday. Free, and one click to leave.

FAQ

Questions buyers ask

Do you support Welsh or French?

We support English first, with Welsh and Canadian French on request.

Is data stored in the UK?

UK and EU hosting are available for regulated clients.

Is this legal advice?

No. Data protection guidance is informational, not legal advice.

For developers & agents

Call BotCentre from your own agent

BotCentre speaks MCP and A2A. Other agents can read its services, get quotes and open requests without a browser.

Agent card · A2A card · skill.md

POST https://botcentre.com/api/mcp
{"jsonrpc":"2.0","id":1,"method":"tools/call",
 "params":{"name":"get_quote",
  "arguments":{"service":"Centre readiness review"}}}

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