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Pre-Sales Queries

Got a pre-purchase query about CartFlows’s pricing plans, features, or any other details? We’re here to help!

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Need help using CartFlows? Get assistance with understanding built-in features and functionality.

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🤗 Thank you for using our CartFlows!

While we are eager to assist with questions about our products, please review the limitations of our free support.

Providing support for free users is resource intensive, so we only offer basic assistance, such as answering questions about the features and capabilities of our products. Our free support team works diligently Monday through Friday, with response times for free users typically taking between 2-3 days. Premium users benefit from 7 days a week support with faster response time, within 24 hours.

👉 Consider upgrading to a premium product for faster support and advanced features that save you time.

How We Support Our Free Users

✅ Free support includes:

Assistance with product installations, configuration, and use.
Answering questions about our plugins’ built-in features and functionality.

❌ Free support does not include:

Accessing your site to diagnose or resolve issues.
Troubleshooting general WordPress issues.
Testing for conflicts between CartFlows and third-party plugins.
Faster response times to minimize your downtime.
24/7 premium support, including weekends and holidays.

We appreciate your understanding and look forward to assisting you!

I understand that as a free user, I will receive basic support limited to questions about products’ features and capabilities, and I understand the limits of free support and that I will get a response in 2 – 3 business days.

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FAQs

Common Questions Answered

Do you have any questions about CartFlows? See the list for our most frequently asked questions. If your question is not listed here, then please contact us.

What is CartFlows Suite?

CartFlows Suite is a comprehensive package of essential tools designed to help you effortlessly create, manage, and grow your online store. It combines powerful plugins that enhance your WooCommerce experience, improve conversions, and simplify store management. The CartFlows Suite includes the following offerings:

CartFlows Pro: A powerful sales funnel builder that helps you optimize your checkout process, create high-converting landing pages, and boost sales effortlessly.

Modern Cart: A modern, user-friendly shopping cart experience for your customers. It enhances the default WooCommerce cart with a sleek design and improved usability.

Cart Abandonment Recovery Pro: Automatically recover lost sales by sending personalized follow-up emails to customers who didn’t complete their purchase.

Power Coupons Pro: Power Coupons is built for WooCommerce stores that want discount rules, dynamic discounts, and auto-apply coupons, without turning the checkout into a “find the coupon field” scavenger hunt.

What is your refund policy?

We have a 14 days refund policy. If you are not happy, send us a support ticket, and we will promptly refund your purchase price. After we deactivate your license, you will no longer be able to use CartFlows on your website.

Does CartFlows support subscription payments?

CartFlows works with existing WooCommerce payments gateways and extensions. You can use the WooCommerce Subscriptions extension with CartFlows.

How many websites can I install CartFlows on?

CartFlows was created to help eCommerce entrepreneurs as well as consulting agencies alike. While the vast majority of our customers use CartFlows on one or two websites, we offer multiple plans that each have their own site limits.

Can I try the CartFlows Suite risk-free?

Yes, we offer a 14-day money-back guarantee with every purchase.

What are the advantages of the CartFlows Suite?

With CartFlows Suite, you’ll gain even more value! When you purchase the CartFlows Suite, you will unlock access to the following plugins all at once:
1. CartFlows Pro
2. Modern Cart Pro
3. Cart Abandonment Recovery Pro
4. Power Coupons Pro
5. OttoKit Pro (1 Year Access)
6. SureContact Pro (1 Year Access)
7. VIP Priority Support

Can I use CartFlows for my client websites?

Yes you can! In fact that is one of the main reasons we created it.

What payment gateways does CartFlows support?

This is where CartFlows is a solution for everyone. Any payment gateway for WooCommerce will work with CartFlows and we currently support Auth.Net, iDeal via Mollie, PayPal, Square, Stripe, WooCommerce Payments, and Cash on Delivery for one click upsell.

With my purchase will I get access to future features?

CartFlows Pro is our TOP tier plan and will always have access to all features in CartFlows as long as your license is valid.

I have more questions.

No problem at all. Choose the most relevant option above and fill out the form to get in touch with our team. We’ll be happy to help.

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