Included
These hold on every tier, whatever it costs. The tiers differ on capacity, not on whether
your site is secure or backed up. The one promise that changes is the money back
guarantee, because a refund window means nothing on a plan with no charge.
We would rather give you a figure that is true than a headline nobody fills. WordPress
is about 65 MB before you add anything, and the small business sites we look after land
between 100 and 250 MB. So 1 GB fits one properly, with room to grow.
Images and time push a site past that, because plugins and WordPress grow with every
update. It is a real, enforced quota, so if you get near it, upgrade the plan and the
space comes with it.
What a storage limit really measures
Install it from the panel and it is ready in seconds, database and configuration
included. It stays managed from there too, so you can update plugins and themes, set
automatic updates, manage users, log into the admin without a password, and clone the
site to staging before pushing a change live. Joomla installs the same way, though its
updates run from the Joomla administrator.
Each site picks its own PHP version, so one account can run several sites on different
versions without interfering with each other. 8.1 through 8.5 are available, and you can
change it in the panel without a support ticket.
A certificate issued and renewed for you, so the padlock does not lapse while nobody is looking. Renewal failures are one of the most common causes of a sudden browser warning.
On Business and Commerce we move your sites, mail and databases across, usually within
one business day, and schedule the DNS cutover for a quiet moment. Launch is for a new
site, so there is nothing to move.
Taken every day, so a bad plugin update or a deleted file is an inconvenience rather
than a rebuild. Launch keeps 7 days of history and the paid tiers keep 30. Just ask us
for a restore.
Every plan is scanned for malware in your files and databases, checked against known
vulnerable plugins, and filtered by a web application firewall. Abusive traffic and bad
bots are blocked at the server. This is not an add-on, it is on from the first day of
every plan including the free one.
We are opening in the United States and South Africa, with Frankfurt, Singapore and
Sydney to follow. Pick the one nearest your visitors, because distance is the part of
latency no amount of tuning removes.
On the paid tiers, ask within 30 days and we refund it. Domains and SSL are excluded
once provisioned, because the registry bills us the moment they complete. The free tier
has nothing to refund, so it carries no contract instead.