Skip to navigation

Mailchimp Transactional status added to server status page

We’ve added live status tracking for Mailchimp Transactional API’s servers to the Mailchimp Server Status page. The page shows the current status and a history of recent service outages and their resolutions to help you troubleshoot your API calls and responses.

This lets you check the status of the Mailchimp Transactional servers quickly and easily, on the same page as our other servers.

Transactional

New Audiences endpoints (BETA)

We’ve launched new Audiences endpoints (BETA)** **as an alternative to our List Members endpoints. These allow for contacts to be added with just an SMS number. These endpoints are still in BETA but includes the following capabilities: create, update, read, forget and archive a contact without reliance on an email value.

The Audiences Endpoints (BETA) are available for evaluation or testing purposes only, may contain bugs or errors, and may not be as reliable as other Mailchimp features. Intuit may modify or discontinue this feature at any time without notice. By accessing the endpoints you agree to the Audiences Endpoints (BETA) Terms of Use. Consent must be accurately mapped to the supported marketing consent values. Unsupported values, including opt-outs, must be updated manually. See the Audiences (BETA) developer document for terms and additional details.

Marketing API

Overwriting campaign_id and outreach_id

We’ve started writing over the campaign_id or outreach_id values on Orders to align with our new attribution model and user-configured settings. If your integration is sending campaign_id or outreach_id with Add Order or Update Order API calls, we recommend deprecating that logic.

We’re rolling out Mailchimp’s native attribution model across all e-commerce integrations. This new model gives you more complete insights into how marketing campaigns contribute to customer purchases. It also improves marketing performance reporting for all Mailchimp customers using e-commerce integrations. Additionally, this reduces the need for complex custom logic for attributing orders to specific marketing messages.

Marketing API

Webhook retry interval increased

We’ve increased the number of times that a webhook will retry when we don’t initially receive a 200 response. We will now retry up to 20 times, at intervals of 15-25 minutes per retry. After 20 unsuccessful attempts, the webhook will be disabled.

Increasing this interval gives users more time to troubleshoot their webhook endpoint, and retains the webhook payload for longer.

Transactional

Updated Mailchimp Transactional client libraries

We’ve published an updated package for the PHP client library that is compatible with PHP 8.2.

We’ve also published an updated package for the Node.js client library that uses the latest version of Axios to address a security vulnerability.

Older versions of the PHP client library caused errors when used with PHP 8.2.

Transactional

New sending domain authentication requirements

Beginning on March 15, 2024, we’ll be enforcing new sending domain authentication requirements that you’ll need to act on.

Google and Yahoo recently announced new sending requirements that will go into effect soon. To comply with these changes, Mailchimp Transactional users will have to update their DKIM records and enact a DMARC policy on any sending domain that might be used.

Transactional

Changing API server response for client errors

We’ve been updating our API responses recently to provide a more semantic response for the requests you make. With this release, we’re changing the way our servers respond if you provide invalid or missing data when performing a request to our API. Once this change goes live, we’ll respond with an HTTP 400 Bad Request, indicating you will have to make changes to your payload in the subsequent requests.

Transactional

Response code updated for invalid template name

We’ve been updating our API responses recently to provide a more semantic response for the requests you make. With this release, we’re changing the way our API responds if you provide an invalid template name when requesting template information or if you try to send a message using a template that doesn’t exist. Once this change goes live, we’ll respond with an HTTP 404 Not Found.

Transactional

Retiring legacy versions of Transport Layer Security (TLS) protocol

As of July 18, 2023, Mailchimp Transactional no longer supports Transport Layer Security protocol (TLS) v1.0 and v1.1. We already support TLS v.1.2 and above. If you’re not using TLS v1.2 or above, this may require coding changes.

TLS v1.0 and v.1.1 have been sunsetted so we are making the corresponding changes.

Transactional

Export API 1.0 and API 2.0 no longer supported

We retired API Export 1.0 and API 2.0 on June 1, 2023.  We won’t support calls to these endpoints after the retirement date and will return an HTTP 410 status message. If your application or integration still makes use of these endpoints, you’ll need to update it to our Marketing API 3.0.

We deprecated API Export 1.0 and API 2.0 on December 31, 2016 and have encouraged our developer community to upgrade to API 3.0 in the intervening time. Although we’ve continued to support the deprecated endpoints, they’ve seen increasing performance issues and it’s no longer viable to maintain them.

Marketing API

Added client secret rotation functionality

We’ve added functionality to allow you to rotate any client secrets you may have generated for your applications.

We added this functionality to make it easier to keep your applications secure. For more details, see Set up an OAuth app.

Marketing API

Subject and TO header no longer require encoding

We’ve recently updated how we encode email headers, so that Subject Lines and the recipient headers (like TO, CC, etc) no longer require users to encode non-ASCII characters.

We made this change to make it easier for users to send emoji or non-standard text in the Subject, To Address, and To Name. Now, you can pass in those characters directly instead of having to encode them in your email.

Transactional

Changing messages/info server response

We’ve been updating our API responses recently to provide a more semantic response for the requests you make. With this release, our servers will respond an HTTP 404 Not Found if you provide an invalid message ID when requesting message information.

If you’re specifically targeting HTTP response codes other than 200, you may need to update your code.

Transactional

Message search rate limit now enforced

We’re now enforcing the message search rate limit described in the Search messages by date endpoint. If you exceed the limit of 20 searches per minute, we’ll now return a 429 Too Many Requests response code. You can retry your request 60 seconds after you sent the first of the original 20 requests.

You may want to monitor your responses for an increase in 429 codes so that you can change your request system to submit no more than 20 searches per minute if necessary.

Transactional

Added support for 401 Unauthorized response code

We’re now supporting the 401 Unauthorized response code. When a customer makes a request using any invalid or revoked API Key, we’ll respond with 401 Unauthorized. If you’re specifically targeting HTTP response codes other than 200, you may need to update your code.

Previously, we responded to requests made with an invalid or revoked API key with a 500 Server Error status code. We updated this to bring our response in line with proper semantics and allow more efficient status monitoring.

Transactional

Updated export download security

Export notification emails now include a link that prompts you to login to your Mailchimp account before you can download your report from the Exports page.

Previously, our export emails contained a direct link to download the report. We’ve updated our security to require login before you can access the report on the Exports page.

Transactional

Added empty alt tag to tracking pixels

We added an empty alt tag to the pixel that is included in your emails when you’ve enabled open tracking.

Many spam filters like to see alt tags included for all images, but we’re leaving the one associated with the open tracking pixel empty so that screen readers won’t see it. This helps keep your email from being marked as spam while not creating a poor user experience for your customers who use screen readers.

Transactional

Added a field to various Transactional responses when messages are queued

We’ve add a queued-reason field to API responses when we return a status of queued. 

This change affects the following endpoints:

  • messages/send
  • messages/send-template
  • messages/send-raw

This new queued-reason field gives you more information and context why messages have been queued rather than sent.

Transactional

Added time limit to message scheduling

We’ve added a limit to how far in the future you can schedule messages. Currently, we’re allowing you to schedule messages within a year from the date of scheduling.

This validation change affects the following APIs:

  • messages/send
  • messages/sendRaw
  • messages/sentTemplate
  • messages/reschedule
Transactional

IP validation now enforced on Add or Update List Member

We’re now checking the fields ip_signup and ip_opt for valid IPv4 and IPv6 addresses when you’re using the Add or Update List Member endpoint.

We added IP validation to the contact importer and we are updating the API to maintain feature parity.

Marketing API