All Systems Operational

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Welcome to Retool’s status page. This page primarily reports incidents affecting Retool Cloud. Some components may also impact self-hosted (on-premise) deployments, which will be noted accordingly.

Uptime over the past 90 days. View historical uptime.
New app builder Operational
Classic web app Operational
Infrastructure Operational
Workflows Operational
Resource Queries Operational
License server Operational
Email Server Operational
RetoolDB Operational
Platform APIs Operational
Retool-managed Temporal (via Temporal.io) Operational
Source Control Operational
Audit Trails Operational
Self Hosted On-Premise Operational
MCP Server Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 17, 2026

No incidents reported today.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

Source Control Deployments Stalled
Resolved - This incident has been resolved.
Oct 13, 00:16 UTC
Update - The fix has been deployed and source control deployments should be working as expected -- we are monitoring.
Oct 12, 23:46 UTC
Monitoring - A fix is being deployed and we are monitoring.
Oct 12, 23:25 UTC
Identified - We've identified the issue and are working on remediation.
Oct 12, 22:55 UTC
Investigating - We are investigating an issue with Source Control deployments being stalled in a "queued" state on Retool Cloud version 4.74.0
Oct 12, 22:44 UTC

Oct 12, 2026

Elevated Latency on Query Execution (Retool Cloud)
Resolved - Query performance is back to normal and the incident is resolved.
Oct 12, 22:42 UTC
Update - We have not seen the same query latency issues since the fix was applied. We’re continuing to monitor closely and will share another update if anything changes.
Oct 8, 21:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 8, 14:23 UTC
Update - Additional changes have been deployed as part of a more permanent fix, alongside the temporary fix already in place. We'll monitor through tomorrow morning's peak traffic to confirm their impact and will share another update then.
Oct 7, 22:19 UTC
Investigating - This morning we again saw high query latency. We were able to mitigate it temporarily, and our investigation into the root cause is ongoing. We'll share another update as we learn more.
Oct 7, 15:21 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 6, 23:47 UTC
Update - The temporary mitigation we applied earlier is still in place, and some users have reported significantly improved query latency. We're still investigating the root cause and will share another update as we learn more.
Oct 6, 19:03 UTC
Investigating - We are seeing intermittent spikes in query latency, as we saw earlier. A temporary mitigation is in place, and we're continuing to investigate the root cause. We'll share an update as soon as we have more information.
Oct 6, 14:40 UTC
Monitoring - Some changes have been deployed, and we are monitoring the results
Oct 6, 02:44 UTC
Update - Some users may see improved query latency, but we are continuing to investigate.
Oct 5, 22:06 UTC
Investigating - Some customers may experience slower than normal query load times. We're actively investigating and will provide updates as we learn more.
Oct 5, 15:49 UTC

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Oct 7, 2026

Oct 6, 2026

Oct 5, 2026

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

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