Tenable One, Tenable Vulnerability Management, Cloud Security: Login and Platform Issues on UAE
Update - We are continuing to work on a fix for this issue.
Jun 17, 2026 - 15:02 UTC
Update - We are continuing to work on a fix for this issue.
Apr 29, 2026 - 07:57 UTC
Update - We are continuing to work on a fix for this issue.
Apr 24, 2026 - 19:09 UTC
Update - We are continuing to work on a fix for this issue.
Apr 15, 2026 - 11:42 UTC
Update - We are continuing to work on a fix for this issue.
Mar 31, 2026 - 07:20 UTC
Update - We are continuing to address a significant infrastructure outage affecting AWS services in the UAE (uae01) region. Our engineering teams are working closely with the provider; however, a definitive Estimated Time of Recovery (ETR) is not yet available.

Immediate Workarounds: To restore your services as quickly as possible, we recommend the following:
* Provision New Container: Please contact your account team immediately to initiate the setup of a new container in Frankfurt.
* Cloud Scanners: To avoid timeouts, please update your scan configurations to utilize scanners in an alternative active region.

If you have additional questions, please contact your account team.
Mar 20, 2026 - 15:36 UTC
Update - AWS services in the UAE region (uae01) continue to be severely disrupted due to infrastructure failures. As AWS has not provided any new information on their recovery efforts, we anticipate it may be a significant amount of time before AWS restores full service in the UAE region.
Our priority is to help customers get back online quickly by setting up a new, no-cost container in our supported region in Frankfurt, Germany.  This would be a fresh instance as back up data is not accessible from UAE and migration of data is not possible at this time. To begin this process, please reach out to, or respond to outreaches from, your account team.

In addition, UAE-based cloud scanners will experience timeouts; users should update scan configurations to utilize a different region's cloud scanner.

We will provide updates as new information becomes available. If you have additional questions, please contact your account team.
Mar 12, 2026 - 20:19 UTC
Update - AWS services in the UAE region (uae01) continue to be severely disrupted due to infrastructure failures. Following the recommendation from AWS to move workloads out of the region, impacted Tenable customers in uae01 have been offered alternative hosting in the EU. UAE-based cloud scanners will experience timeouts; users should update scan configurations to utilize a different region's cloud scanner. AWS has not yet provided an estimated time of recovery. We will update as new information becomes available.
If you have additional questions, please contact your account team.
Mar 09, 2026 - 12:23 UTC
Update - AWS services in the UAE region (uae01) continue to be severely disrupted due to infrastructure failures. Following the recommendation from AWS to move workloads out of the region, impacted Tenable customers in uae01 have been offered alternative hosting in the EU. UAE-based cloud scanners will experience timeouts; users should update scan configurations to utilize a different region's cloud scanner. AWS has not yet provided an estimated time of recovery. We will update as new information becomes available.
If you have additional questions, please contact your account team.
Mar 04, 2026 - 18:57 UTC
Update - Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.
Mar 04, 2026 - 12:55 UTC
Update - Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.
Mar 04, 2026 - 07:29 UTC
Update - Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.
Mar 04, 2026 - 02:38 UTC
Update - Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.
Mar 03, 2026 - 14:44 UTC
Update - Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.
Mar 03, 2026 - 12:40 UTC
Update - Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.
Mar 03, 2026 - 08:13 UTC
Update - Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.
Mar 03, 2026 - 06:03 UTC
Update - Our cloud provider continues to work on restoring the underlying facilities in the region. We will provide updates as the recovery progresses.
Mar 03, 2026 - 02:05 UTC
Update - We are aware of and actively investigating login and performance issues currently impacting all functionality on site UAE01. Scans utilizing UAE Cloud Scanner group are also affected and will be aborted. Our cloud provider has identified the cause of the problem and is working to implement a fix for the issue. We continue working closely with our cloud service provider and we will provide periodic updates as our engineers continue working on this issue.
Mar 02, 2026 - 23:52 UTC
Update - We are aware of and actively investigating login and performance issues currently impacting all functionality on site UAE01. Scans utilizing UAE Cloud Scanner group are also affected and will be aborted. Our cloud provider has identified the cause of the problem and is working to implement a fix for the issue. We continue working closely with our cloud service provider and we will provide periodic updates as our engineers continue working on this issue.
Mar 02, 2026 - 20:49 UTC
Identified - We are aware of and actively investigating login and performance issues currently impacting all functionality on site UAE01. Scans utilizing UAE Cloud Scanner group are also affected and will be aborted. Our cloud provider has identified the cause of the problem and is working to implement a fix for the issue. We are working closely with our cloud service provider and we will provide periodic updates as our engineers continue working on this issue.
Mar 02, 2026 - 13:04 UTC
Update - We are aware of and actively investigating login and performance issues currently impacting all functionality on site UAE01. The issue is related to an ongoing incident with our cloud service provider. We are working closely with our cloud service provider and we will provide periodic updates as our engineers continue working on this issue.
Mar 02, 2026 - 10:57 UTC
Update - We are continuing to investigate this issue.
Mar 02, 2026 - 09:57 UTC
Update - We are aware of and actively investigating latency issues that are impacting Tenable for users on our UAE site. The issue is related to an ongoing incident with our cloud service provider. We will provide periodic updates as our engineers continue working on this issue.
Mar 02, 2026 - 09:54 UTC
Update - We are continuing to investigate this issue.
Mar 02, 2026 - 08:44 UTC
Investigating - We are aware of and actively investigating latency issues that are impacting Tenable.VM for users on our UAE site. We will provide periodic updates as our engineers continue working on this issue.
Mar 02, 2026 - 08:29 UTC
Uptime over the past 90 days. View historical uptime.
Tenable One Foundation Operational
us-1a Operational
us-2a Operational
us-2b Operational
us-3a Operational
us-4a Operational
us-5a Operational
us07 Operational
us08 Operational
ap-syd-1 Operational
br01 Operational
ca01 Operational
ca02 Operational
fra Operational
in01 Operational
jp01 Operational
uk-lon-1 Operational
sing Operational
gov01 Operational
Tenable One Advanced Operational
us-1a Operational
us-2a Operational
us-2b Operational
us-3a Operational
us-4a Operational
us-5a Operational
us07 Operational
us08 Operational
ap-syd-1 Operational
br01 Operational
ca01 Operational
ca02 Operational
fra Operational
in01 Operational
jp01 Operational
uk-lon-1 Operational
sing Operational
gov01 Operational
Tenable One Major Outage
us-1a Operational
us-2a Operational
us-2b Operational
us-3a Operational
us-4a Operational
us-5a Operational
mssp-us-1 (us07) Operational
us08 Operational
ap-syd-1 Operational
br01 Operational
ca01 Operational
ca02 Operational
fra Operational
in01 Operational
jp01 Operational
uk-lon-1 Operational
sing Operational
gov01 Operational
uae01 Major Outage
Tenable Vulnerability Management Major Outage
US-1A Operational
US-2A Operational
US-2B Operational
US-3A Operational
US-4A Operational
US-5A Operational
US07 Operational
US08 Operational
AP-SYD-1 Operational
BR01 Operational
CA01 Operational
FRA Operational
IN01 Operational
JP01 Operational
UK-LON-1 Operational
SING Operational
GOV01 Operational
UAE01 Major Outage
ca02 Operational
Tenable Cloud Security Major Outage
AE1 Major Outage
AU1 Operational
BR1 Operational
CA1 Operational
EU1 Operational
IN1 Operational
JP1 Operational
KR1 Operational
SG1 Operational
UK1 Operational
US1 Operational
USGov1 Operational
Tenable Identity Exposure Operational
Tenable Services Operational
Tenable Website Operational
Tenable Connect Operational
Tenable Documentation Operational
Tenable University Operational
Tenable Malware DB Operational
Tenable Plugin Feed Service Operational
Vulcan Standalone Operational
US Operational
EU Operational
Attack Surface Management (ASM) Operational
Tenable Patch Management Operational
us-1a Operational
us-2a Operational
us-2b Operational
us-3a Operational
us-4a Operational
us-5a Operational
us07 Operational
us08 Operational
ap-syd-1 Operational
br01 Operational
ca01 Operational
ca02 Operational
fra Operational
in01 Operational
jp01 Operational
uk-lon-1 Operational
sing Operational
gov01 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 19, 2026

No incidents reported today.

Oct 18, 2026

Tenable Cloud Security | Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 18, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 08:00 UTC
Scheduled - Please note that scheduled maintenance will take place every Sunday to ensure the optimal performance of our services. During this period, there is a possibility of downtime, and we appreciate your patience and understanding.

Maintenance Schedule:
AU1, IN1, JP1, SG1, KR1: Every Sunday from 4:00 AM to 6:00 AM (ET)
EU1, UK1, BR1, CA1: Every Sunday from 5:00 AM to 7:00 AM (ET)
US1: Every Sunday from 6:00 AM to 8:00 AM (ET)

While we strive to minimize any disruption to your experience, this maintenance window is essential for implementing important updates and enhancements to our services.
We apologize for any inconvenience this may cause and assure you that our team will work diligently to complete the maintenance as quickly as possible. If you encounter any issues or have any concerns, please feel free to contact our support team https://docs.ermetic.com/docs/contact-support
Oct 15, 10:59 UTC

Oct 17, 2026

Tenable Cloud Security: Service Degradation on All Sites
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.
Oct 17, 06:24 UTC
Update - Our engineering team continues to investigate this issue.
Oct 17, 05:40 UTC
Investigating - We are aware of and actively investigating service disruptions affecting site access for certain users.
We will provide periodic updates as our engineers continue working on this issue.
Oct 17, 03:58 UTC

Oct 16, 2026

Tenable One: Delay in Tenable Exposure Management data
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.
Oct 16, 11:55 UTC
Monitoring - We have implemented a fix for the issue and are monitoring the recovery.
Oct 14, 21:17 UTC
Update - We have implemented a fix for the issue and are monitoring the recovery.
Oct 14, 21:16 UTC
Identified - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Oct 14, 12:00 UTC
Investigating - We are aware of and actively investigating data latency in Exposure Management that are impacting certain users. We will provide periodic updates as our engineers continue working on this issue.

The issue is related to an ongoing incident with our service provider.
Oct 14, 06:50 UTC

Oct 15, 2026

No incidents reported.

Oct 14, 2026

Tenable Patch management: Possible GUI slowness along with 502/503 Errors Observed
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.
Oct 14, 18:02 UTC
Monitoring - We have implemented a fix for the issue and are monitoring the recovery.
Oct 12, 22:54 UTC
Investigating - We are aware of and actively investigating issues with TPM GUI slowness and 502/503 errors certain users. We will provide periodic updates as our engineers continue working on this issue.
Oct 12, 17:11 UTC
Tenable Vulnerability Management: Unresponsive Cyber Exposure Feed
Resolved - Between 00:37 UTC to 00:56 UTC, the Cyber Exposure Feed was temporarily unresponsive and the issue has been resolved.. The issue has been resolved. We apologize for any inconvenience this may have caused.
Oct 14, 00:30 UTC

Oct 13, 2026

Tenable Vulnerability Management: RBAC Permissions Issue with Custom Roles
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.
Oct 13, 07:49 UTC
Monitoring - We have implemented a fix for the issue and are monitoring the recovery.

If users with custom roles lost access to Platform Settings, an administrator will need to re-enable those permissions manually. Steps are in our KB article:
https://connect.tenable.com/kb/tenable-vulnerability-mgmt-kb/platform-settings-permissions-removed-from-certain-custom-roles-in-tenable-vulne/112533

If you have any questions or concerns please reach out to technical support for assistance.
Oct 9, 19:10 UTC
Update - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Oct 9, 08:33 UTC
Identified - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Oct 8, 11:53 UTC
Update - Our engineering team continues to investigate this issue.
Oct 8, 07:36 UTC
Update - Our engineering team continues to investigate this issue.
Oct 8, 00:39 UTC
Update - Our engineering team is continuing to work on a fix for this issue.
Oct 7, 12:51 UTC
Update - Our engineering team continues to investigate this issue.
Oct 7, 10:50 UTC
Update - Our engineering team continues to investigate this issue.
Oct 7, 08:59 UTC
Investigating - We are aware of and actively investigating an issue impacting access to certain settings for some users with custom PCI roles. We will provide periodic updates as our engineers continue working on this issue
Oct 6, 22:19 UTC

Oct 12, 2026

Tenable Patch management: Possible GUI slowness along with 502/503 Errors Observed
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.
Oct 12, 11:53 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 8, 21:44 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 8, 21:05 UTC
Investigating - We are aware of and actively investigating issues with TPM GUI slowness and 502/503 errors certain users. We will provide periodic updates as our engineers continue working on this issue.
Oct 8, 21:04 UTC
Tenable Vulnerability Management: Scan processing and Explore Findings and Asset pages delays
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.
Oct 12, 10:25 UTC
Monitoring - We have implemented a fix for the issue and are monitoring the recovery.
Oct 12, 09:03 UTC
Identified - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Oct 12, 07:47 UTC
Investigating - We are aware of and actively investigating scan processing and explore findings and asset pages delays that are impacting certain users. We will provide periodic updates as our engineers continue working on this issue.
Oct 12, 06:47 UTC

Oct 11, 2026

Tenable Cloud Security | Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 11, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 08:00 UTC
Scheduled - Please note that scheduled maintenance will take place every Sunday to ensure the optimal performance of our services. During this period, there is a possibility of downtime, and we appreciate your patience and understanding.

Maintenance Schedule:
AU1, IN1, JP1, SG1, KR1: Every Sunday from 4:00 AM to 6:00 AM (ET)
EU1, UK1, BR1, CA1: Every Sunday from 5:00 AM to 7:00 AM (ET)
US1: Every Sunday from 6:00 AM to 8:00 AM (ET)

While we strive to minimize any disruption to your experience, this maintenance window is essential for implementing important updates and enhancements to our services.
We apologize for any inconvenience this may cause and assure you that our team will work diligently to complete the maintenance as quickly as possible. If you encounter any issues or have any concerns, please feel free to contact our support team https://docs.ermetic.com/docs/contact-support
Oct 8, 11:14 UTC

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Tenable Vulnerability Management: Scheduled Scans Not Launching
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.
Oct 9, 08:26 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 8, 19:52 UTC
Update - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Oct 8, 19:11 UTC
Investigating - We are aware of and actively investigating issues with scheduled scans failing to launch for certain users. We will provide periodic updates as our engineers continue working on this issue.
Oct 8, 19:10 UTC

Oct 8, 2026

Tenable Vulnerability Management: Cloud Scanner Plugin Update Issues
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.
Oct 8, 00:33 UTC
Update - It has been determined that this issue is superficial and cloud scanner plugin sets are up-to-date.
Oct 6, 22:03 UTC
Identified - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Oct 6, 20:16 UTC
Update - The sites will be undergoing temporary maintenance for ~15 minutes. Manual scan launches may need to be reattempted once the window is completed
Oct 6, 20:13 UTC
Investigating - We are aware of and actively investigating issues with the cloud scanners plugins set not updating. We will provide periodic updates as our engineers continue working on this issue.
Oct 6, 20:09 UTC

Oct 7, 2026

Oct 6, 2026

Tenable Vulnerability Management: Recast Rule Delays
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.
Oct 6, 14:37 UTC
Identified - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Sep 28, 09:00 UTC
Monitoring - We have implemented a fix for the issue and are monitoring the recovery.
Sep 23, 18:46 UTC
Investigating - We are aware of and actively investigating latency that is impacting recast rule processing for certain users. We will provide periodic updates as our engineers continue working on this issue.
Sep 23, 15:32 UTC

Oct 5, 2026

Tenable Vulnerability Management: Performance Degradation & Intermittent Unavailability (Gov01)
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.
Oct 5, 21:40 UTC
Monitoring - We have implemented a fix for the issue and are monitoring the recovery.
Oct 5, 20:33 UTC
Identified - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Oct 5, 20:25 UTC
Update - Our engineering team continues to investigate this issue.
Oct 5, 19:19 UTC
Update - Our engineering team continues to investigate this issue.
Oct 5, 15:47 UTC
Investigating - We are aware of and actively investigating issues that are impacting the loading speed of the GUI for certain users. We will provide periodic updates as our engineers continue working on this issue.
Oct 5, 14:47 UTC
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