Fluent Support | Fastest HelpDesk for WordPress

@FluentSupportWP

Helping 10K+ businesses deliver incredible customer experience now with AI! ❤️ from @WPManageNinja

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fluentsupport.com/discount-deal/

Joined December 2022

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459 Followers

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Fluent Support | Fastest HelpDesk for WordPress
@FluentSupportWP
Oct 16
Halloween deal is live: flat 30% off Fluent Support. 🎃 Unlimited agents for one price. Your whole team handles tickets and automations inside WordPress, and you pay 30% less this season. Discount link is in the reply 👻 #FluentSupport #HalloweenSale #Helpdesk
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Fluent Support | Fastest HelpDesk for WordPress
@FluentSupportWP
Oct 13
Two customers wait four hours for a first reply. One was told “within four hours.” The other got “we’ll get back to you soon.” Same clock, but the second wait feels longer. Maister (1985): uncertain waits feel longer than known ones. Name a time window in your auto-reply.
Fluent Support | Fastest HelpDesk for WordPress
@FluentSupportWP
Oct 8
Customers don't stay for the wow. They stay when it's easy. A study of 75,000+ customers (Dixon, Freeman, Toman, HBR) found going above and beyond barely moved loyalty. Effort did. Pull 10 recent tickets. Count how many times the customer had to repeat themselves.
Fluent Support | Fastest HelpDesk for WordPress
@FluentSupportWP
Oct 5
Connect Fluent Support with FluentCRM to view CRM details inside tickets, manage contact tags and lists from the support dashboard, and see a customer's tickets from their FluentCRM profile. To know more about this integration, check the link in the first reply.
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Fluent Support | Fastest HelpDesk for WordPress
@FluentSupportWP
Sep 29
Fixing a customer's problem well can make them more loyal than if nothing broke. But only about 5% of the time (Michel & Meuter, 11K+ banking interactions). Most teams treat this as a strategy. The data says it's closer to a lucky outcome.