30% of patient calls to health systems go unanswered. Our COO @dpcbod breaks down why the phone is where patient access breaks first, and what changes when an AI agent answers every one.
New in @Forbes:
A single home health or hospice referral can run 60 to 80 pages across fax, payer portals and email. How fast an intake team responds decides whether a patient starts care at home or waits in a hospital bed.
That's why we co-developed Commure Orchestrator with @compassus, one of
One week left to vote. Commure Orchestrator is a finalist for @HHCareNews Product of the Year. It automates referral intake, from fax and portal to EHR, so intake teams can decide faster.
Vote here: poyawards.homehealthcarenews.com
Learn more about Orchestrator: commure.com/orchestrator-r…
We joined the HealthLeaders CMO Exchange this week for a roundtable with CMOs and physician executives on patient access, physician efficiency, and AI investment.
The sharpest thread: physician burnout and retention topped the list of concerns, and most in the room see
Our CEO @tanay_tandon wrote a viral essay to the team about hiring "heat-seeking missiles for pain": people who run toward problems instead of away from them.
He explains the idea on The @neon_fund Show: the people who detect pain early (customer pain, internal pain, team
