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Managed Service Provider
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IT Support Services
Cyber Security Services
IT Outsourcing Services
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Remote Hands Services

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Cloud Technologies - getting

IT done.

Managed Service Provider
Digital Transformation Services
IT Infrastructure Services
IT Support Services
Cyber Security Services
IT Outsourcing Services
Remote Hands Services
Networking and Connectivity
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Cloud Technologies

Leading Managed Service Provider
BRITISH BUSINESS ETHICS AND QUALITY IN UAE

DELIVERING IT SERVICES AND SOLUTIONS IN DUBAI, ABU DHABI AND THE UAE, TAILORED TO YOUR BUSINESS NEEDS

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15

+

YEARS OF

EXPERIENCE

1000

+

SUCCESSFUL

Projects

80

+

Satisfied

Clients

Experience, project and client figures reflect combined Proxar and TechCloud records.

TechCloud IT Services L.L.C. provides IT support and services for businesses in Dubai, Abu Dhabi and across the UAE. We work with local teams and overseas headquarters, planning support around the systems and people who depend on it.

Good service starts before an engineer makes a change. We record the request, check dependencies and security implications, and agree how the work will be tested. Clear ownership and escalation keep everyone informed when a problem needs specialist attention.

TechCloud and Proxar Ltd are separate legal entities. Proxar supports our internal systems and processes, including the hosted tenant within its ISO certification scope. Ask for the relevant certificate and scope when reviewing your requirements.

Overcome Your IT Challenges
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Accreditations supporting our processes
Held by Proxar Ltd; scope applies
Cisco 700 completed Sales
Cyber Essentials Certified Plus
ISO 27001
Cyber Essentials Certified
ISO 9001
Core IT Services
Let's kick-start and scale the summits together
Managed Service Provider
Our MSP services are designed to streamline your IT operations, enhance efficiency, and ensure your systems are secure and reliable
Security Operation Center
Effective solution to enhance your organization’s security that monitors, detects, responds to, and mitigates security incidents across your IT infrastructure
IT Support Services
Our extensive range of IT support services in Dubai is designed to meet the challenges of today’s fast-paced and technology-driven environment
Digital Transformation Services
Learn about the essential components of a successful digital transformation journey, including strategy, technology, and change management
Cyber Security Services
Comprehensive cyber security services designed to protect businesses in Dubai from the evolving threat landscape
Networking and Connectivity
Exceptional networking and connectivity solutions to ensure that your business operates smoothly and efficiently
IT Infrastructure Services
Solutions designed to optimize and manage your IT infrastructure, ensuring robust performance and reliability for your business operations
IT Outsourcing Services
Outsourcing IT functions can enhance efficiency, reduce costs, and provide access to advanced expertise, allowing your organization to thrive in a competitive market
Remote Hands Services
Our comprehensive remote support solutions cover a wide range of tasks, from hardware management and troubleshooting to system monitoring and maintenance
Technology and supplier support
TechCloud supports businesses using platforms from Microsoft, Cisco and other technology suppliers. We review the systems already in place, check licensing and support arrangements, and plan changes around your requirements. Clear documentation and named responsibilities help your team understand what is supported and where to turn when assistance is needed.
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Real Feedback Real Results
“I have been impressed by the professional approach Cloud Technologies has taken thus far, and the level of attention to detail and technical assistance. Hence, I am very pleased to have you on board”
"The team are always helpful, friendly and professional”
“Thanks for such a speedy response to a frustrating issue. Thanks to the team for now sorting it, so it won’t happen again.”

These service figures combine Proxar and TechCloud ticketing records; they are not TechCloud-only results.

5 sec.
Usual call
answer time
99%
Customer
satisfaction
score
40%
Tickets resolved
on initial call
74%
Tickets resolved
same business
day
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Our Ethos
Our ethos is to work with the best-in-class partners, so we can offer the highest levels of service and a comprehensive IT solution to our clients. We really believe in building long-term relationships with our clients, gaining strong understanding of business operations, so we can best advise on current and future needs.
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  • Cisco Consulting

    Cisco Consulting Services help companies unlock the full potential of Cisco’s suite of solutions to achieve optimized network performance and enhanced operational efficiency ... read more about our Cisco Consulting Services

  • Network Support and Maintenance

    Network support and maintenance encompass a range of services designed to ensure that your organization’s network operates efficiently, securely, and without interruption ... read more about our Network Support and Maintenance Services

  • Network Security

    Network security is a critical component of an organization’s overall security strategy, providing a robust framework to protect data and maintain the integrity of IT systems ... read more about our Network Security Services
Changing IT provider? Use our onboarding checklist.
Plan your move before changing MSP or IT provider. Use the checklist to review access, service ownership and the information your new team will need.
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